Gilead Sciences · 2 days ago
Director, Digital Solutions
San Francisco Bay Area
Full-time
Onsite
Director/Executive
$226K/yr - $293K/yr
8+ years expGilead Sciences is committed to creating a healthier world by tackling major health challenges through innovative therapies. They are seeking a Director, Digital Solutions to design and execute a strategy that transforms patient experiences through digital health initiatives, ensuring seamless support across the healthcare ecosystem.
BiopharmaBiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Define and own a digital health roadmap targeting friction points across the patient journey—from awareness and diagnosis to treatment and adherence
Align solutions with brand imperatives to drive market growth, awareness, and adherence
Shape and communicate how the organization embeds AI across our digital ecosystem to deliver actionable insights and personalized customer experiences
Lead breakthrough digital health initiatives that improve outcomes and experiences while ensuring compliance with regulatory and data integrity standards
Scope and prioritize use cases for coverage, reimbursement, and digital access for HCPs and patients
Translate business needs into clear requirements and partner with internal teams and external vendors for execution
Champion enterprise-wide CX transformation, including Voice of Customer (VoC) programs, journey mapping, and CX measurement frameworks
Collaborate with Brand, Digital Strategists, Market Access, Digital Ops, IT, Legal, Compliance, and third-party partners to develop SOPs, rollout strategies, and technical roadmaps
Drive adoption of emerging health technologies and AI-powered platforms that enhance patient engagement, telehealth capabilities, and personalized care
Evaluate and integrate innovative tools (e.g., remote monitoring, AI-driven decision support) to improve outcomes and streamline access
Secure leadership buy-in for innovative, “first-of-its-kind” digital initiatives
Lead without direct authority across Commercial, Medical, Market Access, IT, Legal, and Regulatory teams to ensure alignment and delivery
Advocate for the customer and patient, helping business partners understand user problems, needs, and opportunities for new digital solutions and AI-driven interactions
Qualification
Required
High School Degree and Sixteen Years' Experience
OR Associate's degree and Fourteen Years Experience
OR Bachelor's Degree and Twelve Years' Experience
OR Masters' Degree and Ten Years' Experience
OR PhD and Eight Years' Experience
Preferred
Experience: 8–10 years in pharma/biotech/life sciences
Market Access Expertise: Deep knowledge of coverage, reimbursement, trade operations, pricing, and drug distribution pathways
Customer Experience Acumen: Familiarity with CX metrics (CES, CSAT, NPS) and processes (journey mapping, VoC programs)
Digital & Health Tech Background: Proven experience in health tech, digital solutions, and mobile experiences; ability to write clear business requirements
AI Strategy Expertise: Demonstrated ability to define and execute AI strategies - including GEO, market content automation, and market research - while continuously assessing how emerging AI capabilities are transforming healthcare and shaping digital innovation
Leadership Skills: Executive presence with strong influencing, communication, and negotiation skills
Strategic & Analytical Thinking: Ability to synthesize data and make actionable recommendations
Regulatory Knowledge: Deep understanding of FDA regulations and US pharma marketing compliance
Benefits
Discretionary annual bonus
Discretionary stock-based long-term incentives (eligibility may vary based on role)
Paid time off
Company-sponsored medical, dental, vision, and life insurance plans
Company
Gilead Sciences
Gilead Sciences is a biopharmaceutical company that discovers, develops, manufactures and commercializes therapies for critical diseases.
10001+ employees
H1B Sponsorship
Gilead Sciences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (269)
2024 (241)
2023 (222)
2022 (208)
2021 (235)
2020 (187)
Funding
Current Stage
Public CompanyTotal Funding
$4.41BKey Investors
Abingworth
2024-11-13Post Ipo Debt· $3.5M
2024-02-29Post Ipo Equity· $210M
2023-09-07Post Ipo Debt· $2B
Leadership Team
Keeley Wettan
Senior Vice President, Legal
Patrick Loerch
Senior Vice President, Clinical Data Science
Recent News
2026-02-06
Longevity.Technology
2026-02-06
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-02-06
Company data provided by crunchbase