Customer Service Representative jobs in United States
cer-icon
Apply on Employer Site
company-logo

Aston Carter · 16 hours ago

Customer Service Representative

Aston Carter is a company that provides corporate talent solutions to clients globally. They are hiring a Team of Customer Service Representatives to focus on generating cases for billing disputes and servicing CO2 tanks, which involves logging calls, creating service tickets, and assisting with billing disputes.

ConsultingHuman ResourcesInformation Technology
check
Growth Opportunities

Responsibilities

Log calls and create service tickets
Schedule and dispatch service efficiently
Assist with billing disputes and ensure resolution
Manage gas refills and address equipment safety concerns

Qualification

Customer service skillsDispatch coordinationMicrosoft OfficeManual order entryBasic computer navigationCommunication skillsInterpersonal skillsOrganizational skillsAttention to detail

Required

Strong customer service skills
Experience in dispatch and logistics coordination
Proficiency in Microsoft Office
Ability to perform manual order entry
Basic computer navigation skills
Excellent communication and interpersonal skills
Ability to work weekends and flexible schedules
Basic computer literacy and capability to learn new systems quickly
Strong organizational skills and attention to detail

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

Aston Carter

company-logo
Aston Carter is a staffing and recruiting company providing risk and compliance services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2011-01-31Acquired

Leadership Team

leader-logo
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
linkedin
leader-logo
Sherry Guevara
Regional Human Resources Partner-West Region
linkedin
Company data provided by crunchbase