Glass Roots Construction, LLC · 8 hours ago
Claims & Strikes Administrator
United States
Full-time
Remote
Mid Level
$65K/yr - $85K/yrGlass Roots Construction, LLC is a leader in designing and building high-performance networks. They are seeking a dedicated Claims & Strikes Administrator to centralize claims management and data integrity efforts, acting as the primary bridge between insurance providers, finance, and GRC leadership.
Telecommunications
Responsibilities
Act as the primary point of contact for insurance providers, claimants, and claims reps through to closure (dispute or payment)
Conduct QA/QC on claims documentation, collaborating with middle management to ensure absolute accuracy
Manage communication between insurance and GRC leadership regarding strike and safety-related issues
Gather evidence from market leaders to support GRC in disputing damage claims
Partner with Finance to settle claims involving subcontractors (e.g., charging against retainage) and ensure they are aware of all financial impacts
Utilize Zoho and GRC tracking systems to generate high-level reporting on strike and safety data
Track strike footage and create project ratios (strike-per-foot), categorizing events by preventable vs. non-preventable
Ensure all incident reports (MVA, General Liability, Illness/Injury) are accurately entered into Zoho
Clearly define and reflect preventable vs. non-preventable events with insurance providers
Produce all claims and safety financial reporting
Report tracking milestones to the strike and safety teams
Maintain strict confidentiality and discretion regarding sensitive claim and safety data
Qualification
Required
Proven experience managing insurance claims (Construction, MVA, or General Liability preferred)
Strong experience in data entry, management, and analysis
Proficiency in Excel/Google Sheets (formulas, pivot tables, charts) and experience building dashboards within databases (Zoho One or Salesforce preferred)
Ability to work independently without 'hand-holding' and manage multiple concurrent projects
Ability to handle 'complicated conversations' and disagreements regarding insurance recommendations with diverse stakeholders
Preferred
Experience tracking and reporting strike ratings for bids and project development
Previous experience within the construction or telecommunications industry
Strong analytical, problem-solving, and organizational skills
Strong written and verbal communications skills
Understanding of basic utility construction processes and terminology a plus
Benefits
10% Bonus
Company
Glass Roots Construction, LLC
Merging together top level expertise from both the utility construction and network operations industries, Glass Roots Construction avoids many of the communication and network deployment pitfalls often experienced by clients who use traditional fiber optic construction firms.
Founded in 2022
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Nathan McGinn
Chief Executive Officer
Company data provided by crunchbase