Aston Carter · 1 day ago
Sales Support Assistant
Minneapolis, MN
Full-time
Hybrid
Mid Level
$23/hr - $24/hr
3+ years expAston Carter provides world-class corporate talent solutions to thousands of clients across the globe. The Sales Support Assistant plays a critical role in supporting the Commercial Sales team and delivering a positive experience for customers through various administrative and operational tasks.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Manage the Salesforce Inquiry Case queue, including:
New customer account setup
ERP account migrations
Customer account updates
Completion of approximately 1–10 accounts per day
Triage department email inboxes, ensuring all messages are reviewed and delegated within 24 hours
Refer complex or escalated inquiries to the appropriate individuals or teams
Verify and authorize customer credit limits up to $5,000; partner with the Finance team for higher‑level approvals
Support distributor onboarding and maintain e‑commerce customer accounts
Coordinate completion of customer and vendor forms and questionnaires, working closely with Legal, Finance, and Quality teams
Provide backup support for the Receptionist and Mail Clerk as needed
Collaborate cross‑functionally to ensure timely and accurate processing of customer requests
Qualification
Required
High School diploma required
3–5 years of administrative or receptionist experience
Sales and administrative support
Customer service
Proficiency in Microsoft Office (Excel, OneNote, Word, Outlook)
Experience with ERP and CRM systems
Strong data entry and typing skills
Ability to work effectively in a fast‑paced environment with changing priorities
Excellent verbal and written communication skills
Strong problem‑solving and critical‑thinking abilities
Ability to work both independently and as part of a team
Excellent organizational and multitasking skills
Preferred
Familiarity with Salesforce.com and Microsoft Dynamics AX preferred
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
Aston Carter
Aston Carter is a staffing and recruiting company providing risk and compliance services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-31Acquired
Leadership Team
Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
Sherry Guevara
Regional Human Resources Partner-West Region
Recent News
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