Velocity · 1 day ago
ServiceNow Asset Management
Kansas City, KS, US
Full-time
Onsite
Senior Level
5+ years expVelocity is working with a client seeking to hire an End User Specialist with expertise in ServiceNow IT Asset Management. The role involves maintaining IT asset tracking data, developing and implementing governance policies, and supporting the design and automation of processes within the ServiceNow platform.
AutomotiveElectric VehicleManufacturing
Responsibilities
Maintain IT software and hardware asset tracking data in ServiceNow Design; implement and manage asset, vulnerability, and Discovery integrations with other systems
Develop, document, implement, maintain, and support asset and Discovery governance policies, processes, procedures, and standards
Support the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data
Reconcile the CMDB data when exceptions are noted, by working with stakeholders and CI data owners to ensure the quality of the CMDB data is maintained and all CI are up to date
Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations for the security and cybersecurity teams
Provide software configuration and customization including, but not limited to, screen tailoring, workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations
Perform day-to-day support and maintenance of workflows in conjunction with the ServiceNow admin team
Perform data analysis to identify data inaccuracies utilizing tools to drive data stabilization in the AMDB
Review, analyze, and design solutions for the Service Catalog
Develop and implement hardware and software asset management processes and procedures
Define standards and ensure guidelines and controls are maintained
Qualification
Required
5 to 8 years of IT asset management or relatable IT experience
3+ years of experience in IT Asset Management and Configuration Management using ServiceNow modules
2+ years of hands-on experience designing, implementing, and maintaining ServiceNow with a focus on IT Asset Management
3+ year experience managing leased assets
Strong knowledge of ServiceNow CMDB and Discovery needed
Experience developing, documenting, and implementing Asset Management and Configuration Management processes, policies, controls, and procedures
Experience with multi-location coordination of technical resources
Expert knowledge of ITAM standards
Expert skills in Microsoft Excel
Significant experience utilizing and managing ServiceNow Asset Management modules
Excellent skills in problem-solving
Excellent skills in customer service
Able to consider and support both strategic and practical implications for proposed course of action
Able to communicate clearly and effectively, both verbally and in writing
Able to interact positively and work effectively with others (interpersonal skills)
Able to organize time, energy, and resources effectively to achieve goals (organizational skills)
Able to present a positive, energetic, and patient mentoring style
Preferred
ITAM, CITAM, CHAMP industry certifications preferred
Company
Velocity
Velocity redefines classic car and truck ownership from a state-of-the-art 135,000 sq/ft facility in Northwest Florida, where we design, engineer, and handcraft the finest restomods in the industry.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Stuart Wilson
Chairman and Founder
Recent News
2025-03-08
2024-12-10
Company data provided by crunchbase