Verizon · 1 day ago
Senior Security Engineer - Unified Communications
Verizon is a leading telecommunications company, and they are seeking an experienced Unified Communications Security Engineer to enhance their enterprise contact center ecosystem. The role focuses on security architecture, threat mitigation, and ensuring the resilience of their contact center environment against voice-specific threats.
Communications InfrastructureInternetInternet of ThingsMobileTelecommunications
Responsibilities
Executing VGI Security Standards: Translating high-level security requirements and deadlines into technical configurations across Cisco UCCE, CVP, and Oracle SBC platforms set by the VGI Security Infrastructure team
Implementing Infrastructure Hardening: Partnering with UC Design and Build teams to apply rigorous security hardening to Cisco UCS hardware, VMware layers, and Windows/SQL server instances, ensuring all new builds meet the security baseline
SBC Security Configuration: Executing technical lockdowns of Oracle Session Border Controllers, including the implementing ACLs, SIP signaling encryption (TLS), and media security (SRTP)
Audit & Remediation Delivery: Managing the technical execution of vulnerability remediation by directly performing patches, firmware updates, and configuration changes across the ICM and CVP stack when risks are identified by the security team
Certificate & Key Operations: Overseeing the operational heavy lifting of managing, deploying, and renewing of SSL/TLS certificates across the UCCE solution to maintain encrypted communication paths
Policy Enforcement: Working with the build teams to ensure that Role-Based Access Control (RBAC) and Least Privilege principles are physically implemented across all administrative interfaces and API endpoints
Collaborative Troubleshooting: Acting as the security Subject Matter Expert (SME) during complex deployments, ensuring that 'security' doesn't become a bottleneck for the Planning and Build teams, but rather a seamless part of the delivery process
Qualification
Required
Bachelor's degree or four or more years of work experience
Four or more years of relevant experience required, demonstrated through work experience and/or military experience
Experience within the Cisco Contact Center Enterprise stack, specifically focusing on the security and hardening of ICM, CVP, and Finesse
Preferred
Security Certifications like CISSP or GSEC
Experience using Python or PowerShell to automate security audits or bulk configuration changes across a large UCS footprint
Familiarity with implementing security controls for PCI-DSS within a large-scale contact center media path
Extensive Cisco UCCE/CVP Experience; including the hands-on engineering experience within the Cisco Contact Center Enterprise stack, specifically focusing on the security and hardening of ICM, CVP, and Finesse
Strong technical knowledge of Oracle Session Border Controllers, including the ability to configure ACLs, HMRs, and secure SIP signaling (TLS/SRTP) at the carrier and subscriber edge
Proven experience hardening Cisco UCS hardware, VMware ESXi hypervisors, and the underlying Windows/SQL Server application stack against industry-standard benchmarks (like CIS or DISA STIGs)
Mastery of VoIP/UC protocols including SIP, RTP/SRTP, TLS, and SNMPv3, with the ability to troubleshoot encrypted packet captures
Experience managing the deployment and renewal of SSL/TLS certificates across a multi-node Cisco UCCE cluster
A track record of working successfully with cross-functional teams, specifically experience taking requirements from a Security Operations/Infrastructure team and implementing them within a Design/Build workflow
Experience using vulnerability management tools (such as Nessus, Qualys, or Rapid7) to identify risks and the technical hands-on ability to perform the necessary patching and firmware updates
Benefits
Medical
Dental
Vision
Short and long term disability
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home & auto insurance
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay such as overtime, shift differential, holiday pay, allowances
Up to 15 days of vacation per year
Company
Verizon
Verizon is a broadband and telecommunications company that provides information and entertainment services.
H1B Sponsorship
Verizon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (6)
2021 (6)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$34.39BKey Investors
Maryland Department of Housing and Community DevelopmentU.S. Department of DefenseConnect Maryland
2025-07-30Post Ipo Debt· $2.29B
2024-06-20Grant· $2M
2024-02-26Post Ipo Debt· $1B
Leadership Team
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