Merced County · 1 month ago
Healthcare Facility Office Assistant - Extra-Help Healthcare Facility Office Assistant
Merced, CA
Full-time
Onsite
Entry, Mid Level
$21.09/hr - $21.09/hr
2+ years expMerced County is seeking a Healthcare Facility Office Assistant to provide support in various clerical duties within the department. The role includes instructing employees, managing workloads, answering inquiries, and producing reports while ensuring compliance with laws and regulations.
GovernmentPublic SafetySocial Assistance
Responsibilities
As lead-worker, instructs employees in the interpretation and application of laws, regulations, policies, and procedures related to the department's programs and automated systems
Prioritize and manage workload distribution
Act as technical resource on more difficult problems or specialized issues; monitors quality and timeliness of unit work
Identify and provide individual instruction to co-workers for work deficiencies and provide feedback to supervisor as requested
Answer inquiries related to department services, programs, and operations
Obtains information, resolves discrepancies or errors, disperses relevant information, or refers client to the appropriate personnel or location
Explain the proper use of forms and documents
Produce notices, reports, letters, legal documents, fiscal, or statistical information
Verify that information or data is complete, accurate, and consistent
Operate automated systems, which involve interpretation of requirements and assisting in the layout and formatting of fields, screens, and report formats utilized in database, spreadsheet, or word processing software
Produce statistical, data processing, and production related reports
Operate a personal computer and modern office equipment with repetitive hand and arm motion
Communicate effectively with others in person, in writing, and over the telephone
Analyze data, interpret directions, procedures and regulations, and develop appropriate responses
Create correspondence, spreadsheets, and presentation materials using various computer software programs
Complete multiple priority projects with conflicting deadlines and under stressful conditions
Maintain confidential information in accordance with legal standards and/or County regulations
Frequent use of depth perception, peripheral vision and color perception
Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects
Occasionally kneel, bend, twist, squat, balance and crawl
Frequent use of hand-eye coordination
Occasionally lift and carry up to 40 pounds
Normal dexterity, frequent holding and grasping
Frequent use of data entry device including repetitive hand and arm motion
Sit, stand or walk for long periods of time
Qualification
Required
Two (2) years of clerical experience equivalent to an Office Assistant II in Merced County
One (1) year of college or business school training may substitute for one (1) year of the required experience
Type at a corrected rate of 45 words per minute from clear copy
Operate a personal computer and modern office equipment with repetitive hand and arm motion
Communicate effectively with others in person, in writing, and over the telephone
Analyze data, interpret directions, procedures and regulations, and develop appropriate responses
Create correspondence, spreadsheets, and presentation materials using various computer software programs
Complete multiple priority projects with conflicting deadlines and under stressful conditions
Maintain confidential information in accordance with legal standards and/or County regulations
Frequent use of depth perception, peripheral vision and color perception
Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects
Occasionally kneel, bend, twist, squat, balance and crawl
Frequent use of hand-eye coordination
Occasionally lift and carry up to 40 pounds
Normal dexterity, frequent holding and grasping
Frequent use of data entry device including repetitive hand and arm motion
Sit, stand or walk for long periods of time
Regular attendance is an essential function
Knowledge of modern office practices, and department specific methods, procedures, policies and regulations
Knowledge of programs, goals, and purpose of the assigned department
Knowledge of English grammar, vocabulary, spelling, and punctuation
Knowledge of business letter writing
Knowledge of lead-work and staff development techniques and practices
Knowledge of computer terminology and computer keyboard arrangement
Knowledge of common word processing, spreadsheet, and database software packages
Ability to exercise sound judgment when initiating processes, actions, and alternatives within established procedures and regulations
Ability to interpret and explain procedures to others
Ability to provide verbal and written instruction to others
Ability to exercise sound judgment when prioritizing, organizing, assigning, and monitoring workload
Ability to apply the rules, regulations, policies, and procedures pertaining to initial application for the assigned department's services
Ability to enter data accurately into automated system
Ability to locate, identify, and correct inaccurate or incomplete information
Ability to establish and maintain cooperative and effective work relationship with others
Ability to deal tactfully and courteously with the public, county employees, and other staff
Ability to lead and train subordinate employees effectively
Ability to follow written and oral directions and instructions
Benefits
10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours).
0.0625 hours sick leave for each paid regularly scheduled work hour. 16 days (130 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria.
Twelve paid holidays annually plus two optional holidays.
Five (5) regularly scheduled workdays.
Medical Insurance - Merced County offers multiple Medical Plans and contributes towards employee and dependent premiums.
Dental Insurance - Delta Dental County pays 100% of the premium for employees and 50% for dependent(s)
Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s)
State Disability Insurance (SDI) Merced County non-management employees are enrolled in the State Disability Insurance Program (SDI). Premiums for this insurance are paid by the employee.
County-paid Life and Accidental Death & Dismemberment Insurance Represented Employees $10,000
The County offers a 457(b) Deferred Compensation Plan. Employees choose their investment funds and can make pre-tax or post-tax contributions to the plan up to the maximum allowable.
The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code.
Anthem EAP services provide up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention.
The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state.
Company
Merced County
Merced County is a government agency that provides complete information on the ministry activities occurring in Merced county.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
John Nishihama
Assistant Director Administrative Services-CIO
Mark Cowart
Chief Information Officer
Recent News
East Bay Times
2024-11-26
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