The TJX Companies, Inc. · 10 hours ago
WMS Program & Project Manager
Framingham, MA
Full-time
Onsite
Mid, Senior Level
$93K/yr - $118K/yr
5+ years expTJX Companies, Inc. is a Fortune 100 company and the world’s leading off-price retailer, seeking a WMS Program & Project Manager to join their HomeGoods Distribution Network. In this role, you will oversee the implementation of an advanced Warehouse Management System, ensuring operational readiness and effective project management throughout the rollout process.
ApparelBeautyE-CommerceFashionFurnitureJewelryLocal BusinessRetail
Responsibilities
Drive Project Delivery: Oversee all HomeGoods deliverables for the WMS rollout. Define project scope and establish governance. Develop and maintain comprehensive project plans, schedules, and budgets for the WMS rollout
Resource Management: Ensure the necessary resources and support are in place to deliver projects on time and within budget
Transparent Communication: Provide regular updates, progress reports, and future plans for leadership and the broader network. Foster transparency, maintain confidentiality, and serve as a trusted voice to dispel speculation and promote a positive environment
On-Site Leadership: Lead HomeGoods implementation activities at distribution centers, including operational readiness planning, system acceptance testing and validation, end-user training, and resolving issues as they arise
Change Management and Team Support: Support and coach frontline leaders and associates during transition to the new platform and drive adoption of new processes and systems
Business & System Alignment: Collaborate with the WMS Project Lead to ensure business expectations are matched with system capabilities and operational needs for successful execution
Technical Collaboration: Record, document, and monitor all feature enhancements and system updates required for the Manhattan WMS during rollout. Make sure requests are prioritized, clearly communicated, and incorporated into project plans to support efficient execution and help achieve operational goals. Work closely with IT team to troubleshoot and optimize system performance
Risk Management: Identify potential risks and create contingency plans to minimize operational disruptions
Information Management: Facilitate the collection, distribution, and retention of project information to ensure transparency and accessibility
Process Improvement: Partner with HomeGoods Training Team to track development of Standard Operating Procedures (SOPs) that align with the new WMS. Help scale and share best practices across the network for consistent and efficient future rollouts
Expansion Support: Assist with domestic and international expansion efforts, including travel to distribution centers for hands-on implementation support
Qualification
Required
Proven experience of at least five years driving process change, system implementations, or technology rollouts within a Distribution Center environment
Solid project management skills; PMP certification preferred but not required
Strong analytical and critical thinking skills with the ability to interpret operational data and drive performance improvements
Demonstrated success in change management, with the ability to engage and influence teams at all levels
Excellent collaboration skills and the ability to work cross-functionally with IT and other Business Partners
Effective communication skills with experience presenting to leadership
Willingness to travel domestically and internationally as needed for WMS rollout and support
Up to 50% travel
Preferred
PMP certification
Manhattan Warehouse Management System experience a plus
Benefits
Associate discount
401(k) match
Medical/dental/vision
HSA
Health care FSA
Life insurance
Short/long-term disability
Paid holidays/vacation /sick/bereavement/parental leave
EAP
Incentive programs
Auto/home insurance discounts
Scholarship program
Adoption/surrogacy assistance
Smoking cessation
Child care/cell phone discounts
Pet/legal insurance
Credit union
Referral bonuses
Company
The TJX Companies, Inc.
TJX is the leading off-price apparel and home fashions retailer in the U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1989-08-04IPO
Leadership Team
Ernest Herrman
Chief Executive Officer
Bernard A. Cowens
Senior Vice President and Chief Information Security Officer
Recent News
2025-11-11
2025-11-05
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