Caltrans District 3 · 11 hours ago
EMPLOYMENT PROGRAM MANAGER I
Alameda, CA
Full-time
Hybrid
Mid Level
$6,525/mo - $8,170/moCaltrans District 3 is part of the Employment Development Department (EDD) that connects job seekers and employers. The Employment Program Manager I will supervise staff responsible for determining claimant eligibility for unemployment benefits and ensure compliance with policies and procedures.
Government Administration
No H1B
Responsibilities
Supervise a unit of staff performing the duties of Employment Program Representatives involved in determining claimant eligibility for UI benefits by conducting fact-finding interviews, responding to inquiries, and performing claim processing activities in accordance with laws, regulations, policies and precedent decisions
Provide prompt, accurate and courteous customer services to internal and external customers; may conduct training or assist as a mentor
Monitor all staff functions
Involve staff in the continuous process improvement of the various functions by using the methodology of Total Quality Management (TQM)
Prepare and submit related reports in a timely manner
Lead and involve staff in the implementation of the Employment Development Department's (EDD) policies and procedures, new programs and program changes; has responsibility for office administration including budget, personnel, payroll, staffing, space planning and organization
Apply equal employment opportunity policies in all aspects of promotion, training, and assignment of duties
Travel and/or overtime may be required
Qualification
Required
Candidates Are Required To Submit: State Application (STD 678)
Statement of Qualifications (SOQ). SOQ should not exceed two pages
Effective Time Management and Organizational Skills
Effective communication and writing skills
Customer services and teamwork skills
Leadership and decision making skills
Proficient use of Microsoft Office Suite (Outlook, Excel, Word and PowerPoint)
Recent two years of UI systems knowledge and experience is desirable
Company
Caltrans District 3
Caltrans District 3 is a government administration company based out of 703 B ST, Marysville, California, United States.
Founded in 1895Marysville, California, US
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase