Caltrans District 3 · 11 hours ago
EMPLOYMENT PROGRAM MANAGER I
Los Angeles, CA
Full-time
Hybrid
Mid Level
$6,525/mo - $8,170/moCaltrans District 3 is part of the Employment Development Department (EDD) and is seeking an Employment Program Manager I to oversee a unit of staff responsible for determining claimant eligibility for Unemployment Insurance benefits. The role involves supervising staff, implementing policies and procedures, and ensuring customer service excellence while managing office administration tasks.
Government Administration
No H1B
Responsibilities
Supervises a unit of staff performing the duties of Employment Program Representatives involved in determining claimant eligibility for UI benefits by conducting fact-finding interviews, responding to inquiries, and performing claim processing activities in accordance with laws, regulations, policies and precedent decisions
Will provide prompt, accurate and courteous customer services to internal and external customers; may conduct training or assist as a mentor
Monitors all staff functions
Involves staff in the continuous process improvement of the various functions by using the methodology of Total Quality Management (TQM)
Prepares and submits related reports in a timely manner
Leads and involves staff in the implementation of the Employment Development Department's (EDD) policies and procedures, new programs and program changes; has responsibility for office administration including budget, personnel, payroll, staffing, space planning and organization
Applies equal employment opportunity policies in all aspects of promotion, training, and assignment of duties
Travel and/or overtime may be required
Qualification
Required
Must have current list or transfer eligibility
Submit a State Application (STD 678) and a Statement of Qualifications no longer than two pages describing your skills, knowledge, experiences and education/trainings that help you to be successful in this managerial position
Effective Time Management and Organizational Skills
Effective communication and writing skills
Customer services and teamwork skills
Leadership and decision making skills
Proficient use of Microsoft Office Suite (Outlook, Excel, Word and PowerPoint)
Recent two years of UI systems knowledge/experience with an emphasis on having strong knowledge of the UI programs
Company
Caltrans District 3
Caltrans District 3 is a government administration company based out of 703 B ST, Marysville, California, United States.
Founded in 1895Marysville, California, US
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase