Customer Service Representative jobs in United States
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Wegmans Food Markets · 19 hours ago

Customer Service Representative

Wegmans Food Markets is a well-known grocery store chain, and they are seeking a Customer Service Representative to join their team. This role involves engaging with customers to provide exceptional service, answering questions, solving problems, and ensuring a positive shopping experience.

AppsE-CommerceFood and BeverageHospitalitySocial Media

Responsibilities

Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services and thank the customer for shopping at Wegmans
Properly bag items to ensure products arrive at their destination in the condition they left the store
Partner with departments to ensure questions are answered and problems are resolved

Qualification

Customer serviceProblem solvingCommunication skillsTeam collaborationPositive attitude

Required

Must be 18 years or older
Availability to work morning, afternoon, evening shifts including weekends
Outgoing personality and a desire to help others
Ability to solve problems
Engage customers in friendly conversation while making eye contact and smiling
Proactively offer additional assistance or services
Properly bag items to ensure products arrive at their destination in the condition they left the store
Partner with departments to ensure questions are answered and problems are resolved

Benefits

Flexible scheduling
Incredible benefits

Company

Wegmans Food Markets

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Wegmans offers an online platform that enables its users to find recipes, information, and tips about dieting.

Funding

Current Stage
Late Stage

Leadership Team

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Smita Katakwar
Chief Information Officer
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Company data provided by crunchbase