NEOGOV · 22 hours ago
Constituent Service/Policy Aide (Admin Aide)
ALEXANDRIA (KL16), VA
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $90K/yrNEOGOV is a company that provides innovative solutions for government agencies, and they are seeking a Constituent Service/Policy Aide to support a member of the Fairfax County Board of Supervisors. The role involves performing various constituent services, policy analysis, and office support in a small office environment, while engaging with the community and providing exemplary public service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides administrative and technical support, including front desk coverage
Manages and responds to public inquiries as assigned
Research, organizes and maintains policy, legislative and other materials
Drafts and/or edits written materials, such as correspondence, speaker talking points, speeches, presentations, newsletter content and summaries of reports or policy proposals
Assists in planning various aspects of special projects and essential programs, to include scheduling and coordinating meetings, developing agendas and event communications
Sets up, monitors, records, and otherwise provides required staff assistance for board, community and other meetings, including evening or weekend meetings
Files, copies, and maintains records, including the use of spreadsheet tools
Reports after hours and on weekends, as assigned, for planned special events, community meetings and in emergency situations
Performs other duties as assigned
Qualification
Required
Any combination of education, experience, and training equivalent to a bachelor's degree in political science, public policy, public administration, business administration, English, communications, public relations, urban affairs or a related field
Must possess, or be able to obtain, a Virginia driver's license
Must possess, or be able to obtain, a notary public license from the Commonwealth of Virginia
The appointee to the position must satisfactorily complete a criminal background check
Due to the scope and responsibilities associated with the position, the appointee must be willing and able to work some evening and weekend hours
Ability to collect, compile and analyze qualitative and quantitative data; understand and explain laws, regulations and policies governing existing and proposed program operations
Provide excellent customer service, to include communicating effectively orally and in writing; establish and maintain effective working relationships with management, employees, clients, and constituents
Research to understand program objectives in relation to departmental goals and procedures
Organize and prioritize work assignments
Use and understand common database, spreadsheet and word processing applications
Knowledge of techniques and practices of research methodology, data collection, and preliminary analysis; report writing, application and use of basic statistics
Interview techniques sufficient to obtain information related to administrative matters
Database, spreadsheet and word processing applications including basic methods of graphic presentations
Preferred
The successful candidate must be familiar with local government, the legislative process and possess exceptional written and verbal communications skills
Ability to multitask, work independently and quickly change priorities
Advanced skills in Microsoft Office Suite applications to include Outlook, Word, Excel, and PowerPoint
Familiarity with Customer Relationship Management Software
Proficiency with Geographic information system (GIS) and ESRI
Resident of the Franconia District or the southeastern portion of Fairfax County or demonstrated knowledge the communities within these areas
Benefits
Medical/Vision/Dental Insurance Coverage
Group Term Life Insurance
Long Term Disability
LiveWell Program
Flexible Spending Programs
Paid Leave (annual, sick, parental, volunteer activity, and more!)
Paid Holidays
Contributory Retirement Plan
Deferred Compensation
Employee Assistance Program
Employees' Child Care Center
Continuous Learning Opportunities
Commuter Benefits Accounts
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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