The Hollywood Roosevelt · 8 hours ago
Front Office Manager
Los Angeles, CA, US
Full-time
Onsite
Mid, Senior Level
$85K/yr - $85K/yrThe Hollywood Roosevelt is an iconic hotel located on the Hollywood Walk of Fame, and they are seeking a Front Office Manager to oversee Front Office operations. The role involves managing departmental forecasting, budgeting, and ensuring high levels of guest satisfaction while leading a team and maintaining operational efficiency.
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Responsibilities
The Front Office Manager is responsible for the overall management, direction, and performance of Front Office operations while maintaining the highest level of guest satisfaction
This role oversees departmental forecasting, budgeting, and P&L performance, with a strong focus on profitability, labor efficiency, and cost controls
You will work closely with the Director of Revenue to forecast and analyze room rates, reservation pace, and weekly pickup, while participating in weekly revenue meetings
The role includes managing payroll, supplies, scheduling, reporting, and daily operational procedures to ensure smooth department performance
The Front Office Manager will also lead daily departmental lineups, conduct walkthroughs, ensure accurate reporting, and maintain compliance with all financial, safety, and security policies
Guest engagement is a key focus, including responding to feedback, resolving concerns, and empowering associates to deliver exceptional service
Qualification
Required
Strong financial acumen
Sound judgment
Excellent verbal and written communication skills
Highly organized
Adaptable
Ability to manage competing priorities in a fast-paced environment
Ability to build morale
Foster teamwork
Support associates at all levels through training, recognition, coaching, and discipline when necessary
Strong understanding of operational policies
Safety procedures
Confidentiality standards
Ability to meet deadlines amid frequent changes and unexpected events
Company
The Hollywood Roosevelt
The Hollywood Roosevelt is a hospitality company offering luxury accommodations services.
Founded in 1927
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-10-31
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