Connexus® Energy · 11 hours ago
Energy Services Billing Coordinator
Ramsey, Minnesota
Full-time
Onsite
Mid Level
$29.33/hr - $38.49/hr
3+ years expConnexus Energy is Minnesota’s largest electric cooperative, providing electricity and renewable energy alternatives to its members. The Energy Services Billing Coordinator will ensure accurate billing for residential load management programs and assist members with billing inquiries and troubleshooting.
ElectronicsEnergyRenewable Energy
Responsibilities
Audit and analyze residential program meter data to ensure accurate billing
Make updates in the Customer Information System (CIS) to match field changes
Verify billing components like transformers, service codes, multipliers, and meter readings
Identify potential billing discrepancies and correct them proactively
Collaborate with internal teams to develop new rates and billing processes
Process member and contractor requests for program enrollments, rebates, and load management installations
Educate members about load management programs and billing options
Help members and contractors troubleshoot issues with load control equipment
Schedule service orders, installations, and inspections
Maintain accurate member account information in the CIS
Assist members in transitioning to Net Energy billing, including updating accounts and reviewing paperwork
Maintain and update program procedures, reports, and documents
Provide training and support to Member Service and Billing Specialists
Identify ways to improve processes to make billing more accurate and efficient
Review and process residential rebate requests
Qualification
Required
High School Diploma or GED
Three or more years of experience in customer service, utility billing, finance, or accounting
Preferred
Associate's degree
HVAC or electrical knowledge
Benefits
Medical/dental/vision insurance
Health savings account
Flexible spending accounts
401(k) plan with generous company matching and non-matching contributions and independent investment advisory services
Accrued PTO
Holiday pay
Tuition reimbursement
Recognition program
Employee referral program
Employee activities
Company paid life insurance
Short-term disability
Long-term disability
Company
Connexus® Energy
Connexus Energy has a collaborative working environment in a highly technical, stable and innovative industry of electricity and renewable energy alternatives.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$170MKey Investors
U.S. Department of Agriculture
2024-12-20Grant· $170M
Recent News
2024-12-24
pv magazine International
2024-12-24
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