Senior Desktop Support Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

Randstad Digital Americas · 10 hours ago

Senior Desktop Support Technician

Randstad Digital Americas is seeking a Senior Desktop Support professional to provide premium "white-glove" technical support to their executive team and branch offices. The role requires delivering high-quality technical assistance in a dynamic environment, ensuring seamless technology operations for high-priority users.

Information Technology & Services

Responsibilities

Deliver high-touch technical support for Windows and Mac environments
Troubleshoot hardware, networking, telecom, and mobile device issues
Perform computer re-imaging, data migrations, and system restorations
Manage and prioritize multiple technical requests independently
Travel between local branch offices to provide onsite resolution

Qualification

Windows troubleshootingMac troubleshootingMicrosoft 365 supportTechnical support experienceExecutive support experience

Required

5-10 years of professional IT support experience
Expert-level troubleshooting skills in Windows, Mac, and Microsoft 365
Proven experience supporting Executive/VIP clientele
Strong physical ability to lift and move equipment up to 50 lbs
Valid driver's license for local travel between sites

Benefits

Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan (all benefits are based on eligibility)

Company

Randstad Digital Americas

twitter
company-logo
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Graig Paglieri
CEO, Randstad Digital Americas
linkedin
leader-logo
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
linkedin
Company data provided by crunchbase