Con Edison · 3 hours ago
Demand Response Program Manager and Operations Lead
New York, NY
Full-time
Onsite
Mid, Senior Level
3+ years expCon Edison is one of the largest demand response teams in the country, and they are seeking an operations manager to oversee their demand response programs. The Program Manager will manage operations, administration, budget, performance analysis, and collaborate with other teams to achieve program performance targets.
Utilities
Responsibilities
Lead the development of a proactive, customer-centric culture to foster trust and confidence among customers, demand response aggregators, technology providers, and the outreach team, and build and maintain new relationships
Provide managerial oversight and leadership to the program team responsible for designing, planning, and operating the Con Edison demand response programs
Responsibilities may include regulatory support, customer enrollments, program dispatch, performance analysis, processing settlements, reporting, marketing, stakeholder engagement, coordination with NYISO, and general program administration and operations
Lead procurement and management of third-party implementation contractors and technology providers
Develop and maintain processes, guidelines, and procedures to support program operations
Monitor, analyze and report on program performance and status to internal and external stakeholders, including senior management
Oversee demand response operational training and support of team members, internal stakeholders, and external program participants
Oversee the growth of the program through such activities as collaborating on innovative marketing and program design solutions
Participate in the on-call roster during the summer (electric) capability period
Perform other related tasks and assignments as required
Qualification
Required
Bachelor's Degree and 5 years of relevant experience
Master's Degree and 3 years of relevant experience
Demonstrated leadership experience managing complex projects or programs with diverse teams and responsibilities, required
Demonstrated ability to set, monitor and drive multiple work streams to achieve program goals through leadership of direct reports or teams. required
Experience managing relationships with partners and vendors, required
Strong negotiating skills and an understanding of contract issues, required
Flexibility to deal with ambiguity and comfortable working in a dynamic environment and make decisions in real-time, under pressure, required
Demonstrated organizational skills, with an ability to see the big picture and pay attention to detail, required
Strong communications, presentation, writing, and analytical skills, required
Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel), required
Driver's License Required
Preferred
Bachelor's Degree In Business, Economics, Engineering, Science, Environmental Studies, or related field and 5 years of relevant experience
Master's Degree In Business, Economics, Engineering, Science, Environmental Studies, or related field and 3 years of relevant experience
Experience in Energy Efficiency, Demand Management, or other competitive market driven utility programs, including process management experience, preferred
Experience with managing and ensuring quality control of large data sets, preferred
Knowledge or experience in project management tools, preferred
Project Management Professional (PMP) Preferred
Company
Con Edison
We provide power to more than 10 million people and businesses across NYC and Westchester.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joeann Walker
Policy Advocacy Leader, Economic Empowerment Platform, CEO Action for Racial Equity Fellow
Kimberly Strong
Vice President, Chief Ethics & Compliance Officer
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