The Hole in the Wall Gang Camp · 6 hours ago
Database Administrator
Ashford, CT
Full-time
Hybrid
Mid Level
3+ years expThe Hole in the Wall Gang Camp, founded by Paul Newman, provides healing experiences for children with serious illnesses. The Database Administrator will manage the donor database, ensuring data integrity and implementing best practices while collaborating with various teams to support fundraising efforts.
Non-profit Organization Management
Responsibilities
Oversee the day-to-day operations and administration of The Hole in the Wall Gang Camp’s Blackbaud fundraising product suite
Manage the implementation and integration of new or upgraded database technologies, including but not limited to: online giving, list/email management and RE NXT modules
Establish and maintain unified systems of recording and tracking constituent data across departments
Collaborate with the gift processing team on protocols to ensure efficiency and accuracy
Oversee the fulfillment of requests for data and develop reporting tools including: mailing lists, financial analysis, constituent and gift analysis reports, reconciliation and audit reports, dashboards, mailing lists and other operational needs
Create and maintain a comprehensive manual of database policies and procedures in accordance with industry best practices
Perform maintenance and maintain accuracy of constituent biographical information by performing periodic auditing and cleanup of data and performing a yearly NCOA
Work closely with CFO and Finance department, providing accurate and timely contribution reporting, reconciliation, and audit support
Train new and current staff in the proper use of Raiser's Edge and Luminate databases, encouraging consistent and accurate entry of constituent information
Coordinate with program staff to collect volunteer data and activity and import from Salesforce to Raiser's Edge
Ensure adherence to the highest standard of professional ethics, complying with the Association of Professional Researchers for Advancement’s Statement of Ethics and ethics policies consistent with best practices
Provide gift entry support during high volume times
Perform other duties as assigned
Qualification
Required
A minimum of three years of experience with Raisers Edge
Experience adhering to the highest standard of professional ethics, complying with (Association of Professional Researchers for Advancement) APRA's Statement of Ethics and ethics policies consistent with best practices
The ability to establish positive relationships with a variety of people in multicultural environments
The ability to communicate analytics to non-technical audiences and translate data into tangible solutions
Excellent organizational skills, including the ability to prioritize and manage multiple tasks, meet deadlines and troubleshoot database challenges
The ability to work independently as well as collaboratively
The ability to handle confidential information with discretion
A proficiency with Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook)
A willingness and ability to operate a computer for most of the workday with appropriate rest periods
Preferred
Experience with data visualization tools such as Power BI or Tableau is a plus
Benefits
A generous benefits package
Growth opportunities for high contributors
Company
The Hole in the Wall Gang Camp
Founded in 1988 by Paul Newman, The Hole in the Wall Gang Camp provides “a different kind of healing” to more than 25,000 seriously ill children and family members annually – all completely free of charge.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
James K. Takami
Chief Financial Officer
Hilary Axtmayer
Chief Program Officer
Recent News
Seattle TechFlash
2025-03-31
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