BOSWELL · 15 hours ago
Operations Administrator (32982)
Boswell is a leading, fully integrated, multi-disciplinary firm providing a comprehensive range of professional services to federal, state, county, and local governmental agencies as well as private-sector clients throughout the northeastern United States. The Operations Administrator will serve as the operational and financial backbone of the Chester location, overseeing financial functions and ensuring efficient office administration.
Consulting
Responsibilities
Full Cycle Billing: Oversee the day-to-day financial functions of the Chester office, including the accurate execution of Accounts Payable (AP), Accounts Receivable (AR), and client invoicing
Collections & Relationship Management: Maintain professional, high-touch communication with clients to manage past-due accounts, ensuring a positive client experience while being firm regarding the firm's bottom line
Financial Troubleshooting: Utilize ERP/Accounting software (e.g., SAP, BST, or Paycom) to audit records, resolve billing discrepancies, and perform 360-degree reconciliations between clients, vendors, and internal finance departments
General Administration: Manage vendor relationships, procurement of office supplies, and general administrative workflows to ensure a seamless work environment for our technical and engineering staff
Stakeholder Coordination: Serve as the primary 'gatekeeper' and point of contact for employees and vendors, triaging conflicting priorities and high-pressure requests with professional poise
Process Continuity: Document and refine legacy office workflows to ensure operational efficiency and modern data integrity standards
Data Integrity: Maintain accurate digital files and operational records, ensuring all administrative and financial data is entered correctly into the company’s internal systems
Operational Support: Assist leadership with ad-hoc reporting and special projects related to the Chester office's performance and resource allocation
Qualification
Required
Bachelor's Degree in Business Administration, Accounting, Finance, or a related field is preferred
Proven experience in office management, operations analysis, or a hybrid administrative - accounting role
Advanced knowledge of Microsoft Office 365 (Excel, Outlook, Teams)
Strong experience with accounting software or ERP systems (SAP, BST, or similar) is highly preferred
Exceptional verbal and written communication skills; ability to conduct firm collection calls while preserving long-term client relationships
A data-driven approach to problem-solving and the ability to propose process improvements based on objective facts and ROI
Preferred
Experience in a legacy environment or an acquired business unit is a plus
Benefits
Professional Development: Expert training & mentoring by Senior licensed PEs and our all-new Boswell Academy
Health & Wellness: Medical, dental, and vision insurance
Financial Security: Company-paid life insurance, voluntary life insurance, and Short-Term/Long-Term Disability (STD/ LTD)
Tax-Advantaged Accounts: Flexible Spending Account (FSA) and Health Savings Account (HSA)
Retirement: 401(k) with a company match
Work-Life Balance: Paid Time Off (PTO) including vacation, sick days, and holidays; Paid Maternity and Paternity Leave
Growth & Incentives: Tuition assistance and employee referral bonuses
Company
BOSWELL
Boswell is a leading, fully integrated, multi-disciplinary firm providing a comprehensive range of engineering and power & energy services to federal, state, county, and local governmental agencies as well as private-sector clients throughout the northeastern United States.