Loomis US · 2 days ago
Operations Dispatcher
Loomis US is a leading company in armored transportation and cash management services. They are seeking an Operations Dispatcher responsible for ensuring quality customer service, handling customer calls, and maintaining accurate dispatch logs.
Business DevelopmentCommercialFinancial ServicesMobile PaymentsSecurity
Responsibilities
Ensure Quality Customer service and accountability of items keyed into computer system
Handle incoming customer calls concerning
Routing Specials on Demand
Service Request
No pick-ups
Resolve customer issues
Generate ETA to Ops Report
Communication with all routes
Logging hourly calls into report log system including over the payment liability route problems/concerns Suspicious activity
Create Holiday Routes and Maintain Request from Customers and National Accounts
Send out safety/ security messages
Coordinate any special services to routes and make supervisors aware
Coordinate variable account pick-ups and delivers
Maintain Daily ATM Combos list Assist Messengers with force balances on ATM's and any related ATM Issues
Perform any other duties or special projects as deemed necessary by Management Staff
Qualification
Required
Ability to work well individually as well as being a team player with a positive attitude
Ability to identify and maintain confidential matters in all aspects of the business
Courteous and professional communications skills, demonstrate good work ethics in a professional manner to fellow employees and customers
Follow verbal and written instructions
Computer experience, proficient use of MS Office to include Excel, ability to use office equipment not limited to computer, fax and copy machine
Data entry skills
Unrestricted wrist, hand, and finger dexterity
Unrestricted ability to bend, squat, stoop, stand, walk, lift (up to 50 lbs.), sit, push, and pull
Accuracy and speed sufficient to meet the company policy for debriefing
High school graduate or equivalent
Benefits
Vacation and Sick Time (PTO) as well as Paid Holidays
Health & Dental Insurance
Vision Insurance
401(k) Plan
Basic Life Insurance Plan
Voluntary Life Insurance Plan
Flexible Spending and Health Savings Account
Dependent Care Account
Industry leading Training and Development
Company
Loomis US
Loomis is the industry’s leading provider of cash management and cash optimization solutions.
H1B Sponsorship
Loomis US has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (3)
2022 (2)
2021 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase