Siemens EDA (Siemens Digital Industries Software) · 8 hours ago
IT Support Specialist / Project Coordinator
Wilsonville, OR
Full-time
Hybrid
Entry, Mid Level
$43.26/hr - $77.88/hr
2+ years expSiemens EDA is the longest standing Electronic Design Automation company in the world, seeking a highly motivated IT Support Specialist to join their Calibre Product Group. The role involves providing technical support, managing onboarding processes, and coordinating IT-related projects to ensure the engineering team has the necessary tools and support.
Computer Software
Responsibilities
Onboarding Champion: Be the friendly face that welcomes new Calibre team members! You'll manage the technical onboarding process, ensuring new hires have their laptops, accounts, and all necessary software configured and ready to go from day one
Technical Troubleshooting & Support: Provide comprehensive IT support for the Calibre team, troubleshooting hardware (laptops, peripherals) and some software issues, working with other IT organizations and assisting with various technical challenges to keep our engineers productive
Project Coordination: Assist with various IT-related projects, coordinating tasks, tracking progress, and ensuring timely completion. Experience with Scrum or other agile project management methodologies is a big plus!
Atlassian Administrator & Documentarian: Confluence Administrator: Maintain and update critical documentation within Confluence, ensuring information is accurate, accessible, and easy to understand for the Calibre team. Jira Backlog Administrator: Support the Calibre team with Jira backlog management, helping to organize, prioritize, and track tasks and issues efficiently
Collaboration & Communication: Work closely with other IT teams, engineering groups, and stakeholders to ensure seamless support and efficient resolution of technical issues
Qualification
Required
A bachelor's degree in information technology, Computer Science, Engineering, or a related field
A minimum of 2 years of relevant experience in IT support, system administration, or a similar technical role
Proficiency in troubleshooting Windows and/or Linux operating systems
Familiarity with common office productivity suites (e.g., Microsoft Office 365, basic scripting in Python a plus)
Basic understanding of networking concepts (TCP/IP, DNS, VPN)
Hands-on experience with Atlassian products, particularly Confluence (documentation, space administration) and Jira (issue tracking, backlog management)
Demonstrated ability to manage multiple tasks, prioritize effectively, and contribute to project success
Excellent written and verbal communication skills
A friendly, patient, and helpful demeanor with a commitment to providing outstanding support to our internal customers
The ability to learn new technologies quickly and thrive in a fast-paced, evolving environment
Preferred
Experience with Scrum or other agile project management methodologies is a big plus!
Experience with Scrum or other agile methodologies is highly desirable
Benefits
Competitive compensation
Comprehensive benefits
Opportunities for professional growth and development
Flexibility - Choosing between working at home and the office at other times is the norm here
Great benefits and rewards
Company
Siemens EDA (Siemens Digital Industries Software)
Siemens EDA, a segment of Siemens Digital Industries Software, is a technology leader in software and hardware for electronic design automation (EDA).
1001-5000 employees
H1B Sponsorship
Siemens EDA (Siemens Digital Industries Software) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Michelle Gray, MSM-HRM
Human Resources Business Partner
Company data provided by crunchbase