Microsoft · 17 hours ago
Site Reliability Engineer 2 - Microsoft 365 Copilot App
United States, Washington, Redmond
Full-time
Hybrid
Mid, Senior Level
$101K/yr - $199K/yr
2+ years expMicrosoft is a leading technology company that empowers every person and organization on the planet to achieve more. They are seeking a highly skilled Site Reliability Engineer 2 to join the M365 Copilot App Platform team, focusing on improving the availability, reliability, and performance of the middle-tier services that support Microsoft 365 Copilot experiences.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Leverage expertise in distributed systems, cloud technology layers, platform APIs, and infrastructure components to improve availability, reliability, performance, observability, and security of the middle-tier services
Identify opportunities to enhance service quality by analyzing production telemetry and applying insights to propose and implement engineering changes
Participate in on‑call rotations and incident responses, engaging with product engineering teams throughout the product lifecycle
Independently create, test, and deploy changes through safe deployment processes (SDP) to improve operability and code quality
Collaborate with engineers and architects to diagnose and resolve production issues and prevent recurrence
Develop and maintain the middle-tier service, platform APIs, deployment pipelines, and infrastructure supporting the M365 Copilot app
Work closely with partner teams to enable new capabilities and ensure the platform meets reliability and performance requirements
Contribute to the continuous evolution of infrastructure and tooling to support services at scale
Collaborate with cross-functional teams to enable the M365 Copilot app and drive innovation
Work closely with partner teams to build new additional capabilities into our application
Qualification
Required
Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical experience in software engineering, network engineering, or systems administration OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Preferred
Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience or experience as Site Reliability Engineer in building and shipping production software or services with code in languages including, but not limited to, C#, JavaScript or Typescript OR equivalent experience
Experience in distributed systems and/or cloud platforms (Azure, Kubernetes, Docker, containers ecosystem)
Proven ability to modify componentized, well-architected infrastructure software and collaborate across teams
1+ years experience with incident management and reliability engineering in cloud or AI environments
Proficient in scripting (PowerShell, Shell script, etc.) and expertise in Linux
Technical experience working with large-scale cloud or distributed systems
Experience running highly-available, mission-critical large-scale distributed systems, including domain expertise in areas such as scalable & fault tolerant system design, observability & monitoring, safe change management, automation, reliability & security risk reduction
Motivated and self-driven
Strong cross-team communication and partnership skills
Creativity, insightfulness, and sensitivity for a dynamic approach to problem solving
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
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2026-01-16
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