Carlson Systems · 5 hours ago
Inside Sales - Packaging
United States
Full-time
Remote
Entry, Mid Level
2+ years expSouthernCarlson, Inc. is focused on developing strong business relationships to enhance customer profitability. The Inside Sales Representative – Packaging is responsible for driving revenue through proactive outbound sales and managing a book of packaging customers, with a focus on new customer acquisition and account growth.
ConstructionPackaging Services
Responsibilities
Proactively prospect and cold call purchasing managers, operations leaders, plant managers, and buyers
Identify packaging opportunities tied to shipping, material handling, product protection, and operational efficiency
Develop and convert new packaging accounts through consistent outbound activity and follow-up
Build and manage a qualified sales pipeline within the ERP/CRM system
Own and grow a defined book of packaging accounts as the primary customer contact
Expand wallet share by selling across packaging categories (corrugated, stretch film, shrink film, strapping, tape, protective packaging, and related supplies)
Identify opportunities to replace spot buys, standardize SKUs, reduce freight damage, and consolidate customer spend
Reactivate inactive accounts and prevent account erosion
Prepare, present, and close packaging quotes with speed and accuracy
Recommend alternative materials or packaging solutions to improve cost, performance, or sustainability
Negotiate pricing within approved guidelines, focusing on value and total cost, not just unit price
Accurately enter orders and manage the order lifecycle from quote to shipment
Track open orders, backorders, and critical items to support customer operations
Respond quickly to customer needs related to availability, lead times, and packaging performance
Coordinate with purchasing, operations, and suppliers to resolve supply chain or delivery challenges
Provide proactive communication on order status, substitutions, and lead times
Resolve service issues with urgency, ownership, and accountability
Maintain accurate account, opportunity, and activity records in the ERP/CRM
Meet or exceed sales, margin, and new account targets
Continuously build packaging product knowledge and application understanding
Stay informed on vendor programs, material changes, and market trends impacting packaging
Qualification
Required
High School Diploma or GED required
2+ years of inside sales experience, preferably in packaging, distribution, manufacturing, or B2B sales
Strong outbound calling skills with confidence engaging purchasing and operations decision-makers
Ability to prioritize urgent, time-sensitive customer needs
Results-driven, competitive mindset with accountability to revenue and margin goals
Excellent organization, follow-up, and multitasking skills
Clear, professional verbal and written communication
Proficiency with ERP/CRM systems and Microsoft Office (Outlook, Excel, Word)
Preferred
Experience selling to manufacturing, distribution, or fulfillment customers strongly preferred
Working knowledge of packaging materials and applications preferred
Bilingual Spanish is a plus
Company
Carlson Systems
Some of the country's finest fastening and packaging distributors have joined together to form SouthernCarlson - a leading distributor of the most recognized brands of construction and packaging machines, tools and supplies in the industry.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Industrial Opportunity Partners
2025-11-24Acquired
2009-09-02Private Equity
Recent News
2025-11-27
2025-11-24
2025-11-24
Company data provided by crunchbase