Office Clerk jobs in United States
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Solis Health Plans · 1 day ago

Office Clerk

Solis Health Plans is a new kind of Medicare Advantage Company focused on providing transparent and effective solutions for members and providers. The Office Clerk will support daily mailroom and fulfillment operations, manage high volumes of mail, and ensure compliance with CMS requirements.

Health CareHealth DiagnosticsPersonal Health

Responsibilities

Receive, stamp, open, sort, and review incoming mail to determine proper departmental routing
Copy, log, scan, and distribute mail in accordance with internal procedures and CMS requirements
Manage high volumes of received and returned mail while maintaining accuracy and turnaround times
Prepare and fulfill member materials, including provider directories, OTC catalogs, ID cards, and Welcome Kits
Process fulfillment requests from Member Services and OTC Call Center teams
Manually create shipping labels for UPS and USPS mailings
Ensure all outgoing materials meet CMS-required deadlines and compliance standards
Coordinate with internal teams and external vendors, including systems requiring multiple credentials
Serve as backup for mailroom, fulfillment, ID card, and Welcome Kit processes during vacations or absences
Provide front desk coverage during lunch breaks and as needed
Maintain accurate, organized, and confidential records
Assist with audits, reporting, and documentation related to mail and fulfillment activities

Qualification

Bilingual (English/Spanish)Clerical experienceMailroom experienceAttention to detailWork ethic

Required

High school diploma or equivalent required
Fully Bilingual in ENGLISH AND SPANISH is required
Strong attention to detail and ability to manage repetitive, high-volume tasks
Reliable, responsible, and dependable with a strong work ethic
Ability to meet deadlines in a compliance-driven environment

Preferred

Previous clerical, mailroom, fulfillment, or administrative experience preferred
Bilingual (English/Spanish) preferred

Company

Solis Health Plans

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Solis Health Plans is a medicare firm that deals with healthcare solutions and plans.

Funding

Current Stage
Growth Stage

Leadership Team

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Efrain Duarte
Chief Executive Officer
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Michael Lynch
Chief Financial Officer
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Company data provided by crunchbase