Director, Infrastructure & Operations jobs in United States
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Hussmann · 12 hours ago

Director, Infrastructure & Operations

Hussmann is a global leader in commercial refrigeration equipment, and they are seeking a Director of Infrastructure & Operations to lead their enterprise technology foundation. This role is responsible for overseeing global IT service delivery, infrastructure engineering, and operational excellence while driving modernization initiatives across hybrid environments.

Food and BeverageManufacturing
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H1B Sponsor Likelynote

Responsibilities

Lead the design, delivery, and optimization of enterprise infrastructure including on‑premise, cloud, and hybrid environments
Oversee compute, storage, network, virtualization, collaboration platforms, databases, disaster recovery, and data center operations
Drive modernization efforts (cloud adoption, network transformation, automation, observability, platform resilience)
Define architecture standards and ensure alignment with enterprise architecture, AI governance, and cybersecurity strategies
Own and enhance global IT Service Management (ITSM) including Incident, Problem, Change, Release, Service Request, Knowledge, and Asset Management
Lead 24×7 operational support ensuring high availability, reliability, and rapid incident response
Drive continual service improvement, automation, KPI/SLA performance, and user satisfaction
Oversee end‑user computing including Windows, macOS, mobile, imaging, deployment, patching, and endpoint security tool deployment & compliance
Drive standardization, lifecycle management, and productivity enablement aligned to hybrid work models
Ensure secure and seamless access to corporate systems leveraging M365, Azure AD/Entra, Intune, and Zero Trust patterns
Partner with Cybersecurity leadership to integrate protection, detection, identity, vulnerability management, and compliance controls into operational practices
Ensure robust business continuity, disaster recovery orchestration, backup strategy, and resilience engineering
Lead proactive health and performance monitoring, capacity planning, and risk management across platforms
Ensure strong governance for identity lifecycle, role-based access control, privileged access, and audit controls
Lead enterprise hardware, software, and license management, ensuring accurate CMDB and optimized spend
Manage strategic vendors including cloud providers, managed services partners, hardware/software providers, and operational service partners
Oversee performance, contract governance, renewals, escalations, and cost optimization
Own multi‑million‑dollar Opex/Capex planning, forecasting, and multi‑year infrastructure investment roadmaps
Ensure vendor ecosystems support Hussmann’s reliability, modernization, and security standards
Lead a high‑performing global team across the U.S., Monterrey, Mexico City, and Bangalore
Build a culture of accountability, inclusiveness, service excellence, innovation, and continuous improvement
Develop talent, succession plans, role clarity, and engineering/operations career paths
Advance mindset shifts aligned to DevOps, automation, AI ops, cloud operations, and modern service delivery models

Qualification

Hybrid infrastructureCloud (Azure preferred)Network architectureITSMEndpoint managementITIL CertificationCloud architecture certificationsCustomer-centric mindsetCommunicationStrategic thinker

Required

Bachelor's in IT, Computer Science, Engineering, or related area (Master's preferred)
15+ years progressive IT infrastructure/operations experience with 5+ years leading large enterprise functions
Strong experience in hybrid infrastructure, cloud (Azure preferred), network architecture, ITSM, and endpoint management
Proven success leading globally distributed teams and third‑party partners
Demonstrated experience managing Infrastructure & Operations during Merger & Acquisition events including full understanding of a Due Diligence process
Demonstrated ownership of large budgets, multi‑year roadmaps, and high‑availability operational environments
Experience supporting manufacturing, field service, engineering, or industrial environments preferred

Preferred

ITIL Certification
Azure, Microsoft, or cloud architecture certifications
Experience with operational excellence, cloud migration programs, automation, or AIOps
Experience in enterprise modernization initiatives and large‑scale technology transformations

Benefits

Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits – Paid time off, stewardship and parental leave.
Educational Assistance – Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs –EAP, virtual health management, chronic condition, and tobacco cessation.

Company

Hussmann

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Hussmann has provided innovative products, services and solutions for preserving and merchandising fresh foods.

H1B Sponsorship

Hussmann has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (10)
2023 (10)
2022 (10)
2021 (5)
2020 (6)

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-12-21Acquired

Leadership Team

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Tim Figge
CEO
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Company data provided by crunchbase