LAZ Parking · 16 hours ago
Event Supervisor
Austin, TX
Part-time
Onsite
Mid Level
$16/hr - $16/hrLAZ Parking is one of the largest and fastest-growing parking companies in the country, committed to creating opportunities for employees and providing value for clients. The Event Supervisor will oversee operations in the absence of location management, ensuring revenue growth, managed expenses, and customer satisfaction by maintaining high service standards and resolving client concerns.
CommercialCustomer ServiceEventsParkingResidential
No H1B
Responsibilities
Attend daily stand-up meetings and resume meetings scheduled by client
Ensure LAZ internal stand-up meetings (Pre-Shifts or “Huddles”) are held each shift
Ensures staff adheres to rules of conduct, policies and procedures
Embrace, resolve, and see through to resolution any customer service or client concerns
Communicates any challenges to Location Management to address
Additional duties as assigned
Assist with the management and development of the Hotel team to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking’s culture as a guideline
Identify high potential employees to support the organization’s continued growth, both within your region and outside
Any and all safety concerns are reported to the Managers for review and suggestions on how to improve safety
Supervises, mentors, and trains staff on day-to-day activities in the absence of management
Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary
Drive service results and establish goals by monitoring and responding to results from LAZ Service Shopper Reports and hotel internal service metrics
Responsible for cultivating client relationships and business retention
Implement and complete other projects, programs, and initiatives that may arise from assigned hotel(s)
Responsible for claims and safety related training and prevention initiatives
Responsible for overall financial success during their shift
Qualification
Required
High school diploma or GED required
Ability to communicate professionally and effectively
Ability to speak, read, and comprehends the English language
Must be open to feedback, differing opinions and other points of view
Demonstrates a sense of urgency and timeliness
Demonstrate the ability to seek improvement
Excellent team building and interpersonal skills
Ability to drive a standard transmission
Willingness to work in the elements – heat, wind, snow, rain, etc
Ability to lift, push and pull at least 50 pounds
Ability to stand, walk and run for extended periods of time
Ability bend, stoop, squat and lift frequently throughout a shift
Preferred
Supervisory experience is preferred
Event Staff Experience is a plus
Strong customer service experience
Benefits
Health Coaching & Resources One-on-one health coaching is available to all employees whether you choose to enroll in LAZ Benefits or not.
Employee Assistance Program (EAP) you and eligible members of your household have 24/7 access to confidential counseling.
Smoking Cessation Program
401(k) with Employer Match
Medical, dental, vision – 3 plan options!
Company
LAZ Parking
A Hartford, Conn.-based provider of parking management services
Founded in 1981
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Harvest Partners Structured Capital
2015-09-22Private Equity
Leadership Team
Jeff Karp
President & Co-Founder
Jason Bendett
Deputy CFO
Recent News
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