Onebridge · 21 hours ago
Product Owner - Service Management
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expOnebridge, a global AI and Data Analytics Consulting Firm, is seeking a highly skilled Product Owner – Service Management to join their innovative team. The role involves driving the vision and strategy of data and AI initiatives while focusing on service management excellence, collaborating across teams to ensure operational readiness and continuous improvement.
AnalyticsBusiness IntelligenceConsulting
Responsibilities
Own, refine, and prioritize the product backlog with an emphasis on reliability, scalability, and service management for best practices
Lead Agile ceremonies, including stand-ups, backlog refinement, sprint planning, and demos, while reinforcing process discipline and clear documentation
Partner across architecture, engineering, service operations, and offshore development teams to drive solution design and ensure operational readiness
Use SQL to validate data, support troubleshooting, and ensure feature requirements meet functional and service-level expectations
Communicate delivery status transparently through Red/Yellow/Green updates, highlighting risks, dependencies, and service impacts
Support process maturity by identifying operational gaps, recommending improvements, and helping define guidelines, standards, and repeatable workflows
Qualification
Required
10+ years of overall experience in technology or data-focused environments, including 5+ years as a Product Owner
Strong background supporting data, analytics, or AI initiatives with demonstrated experience in service management, operational readiness, or support processes
Ability to write and interpret SQL for data validation, troubleshooting, and clarifying technical requirements
Highly self-directed and proactive, capable of working autonomously within guidelines while driving clarity, structure, and process improvements
Deep experience with Agile methodologies, cross-team collaboration, and process-oriented delivery
Strong communicator with the ability to create polished, executive-ready PowerPoint presentations for status updates, risks, and recommendations
Preferred
Experience in pharma or other regulated industries and understanding of service management best practices (e.g., SLAs, incident processes, change control) is a bonus
Company
Onebridge
Onebridge is a business intelligence and data consulting firm.
201-500 employees
H1B Sponsorship
Onebridge has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (1)
2022 (4)
2021 (2)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknown2024-01-09Acquired
Leadership Team
Scott Morgan
Chief Operating Officer
Christina Nash
Chief People Officer
Recent News
2025-10-23
Inside INdiana Business
2024-01-16
Canada NewsWire
2024-01-12
Company data provided by crunchbase