Chautauqua Institution · 13 hours ago
Front Desk Attendant (Turner Fitness Center)/Seasonal Employment
Chautauqua, NY
Part-time
Onsite
New Grad, Entry Level
$16/hr - $17/hrChautauqua Institution is a not-for-profit global convener of dialogue on significant issues through engagement in the arts, education, religion, and recreation. They are seeking a Front Desk Attendant for their Turner Fitness Center to manage facility operations, assist patrons, and ensure a safe and enjoyable experience.
CommunitiesCreative AgencyEducationEventsNon ProfitPerforming ArtsTraining
Responsibilities
Opens and closes the facility, including inspecting the exercise equipment and general areas
Customer focused and professional when greeting patrons and answering the phone
Provide information about services, pricing, events, and merchandise
Ensure patrons check-in appropriately to use the facility, attend a class, participate in a lesson
Ensures a safe and enjoyable experience for all by informing patron’s about the facility rules and regulations and ensuring compliance
Process membership, class registrations, lessons, and merchandise purchases using a computerized cash register. Includes computing prices, processing cash or credit payment and providing customer with proper sales receipt and change
Ensure accurate records of sales transactions and /or refunds in accordance with department procedures
Assist gym members as needed
Keeps patron membership and health information confidential
Perform assigned cleaning duties
Receive and process facility and personal service interest forms; may conduct facility tours
Assist lifeguard staff as needed. Includes keeping lifeguard informed and up-to-date on pool-related matters, assist on the pool deck
Know/review all emergency procedures; responds to emergency situations in accordance with policies and procedures
Maintains a safe, neat and well-stocked work area
Identify, report, and address any safety issues in a timely manner, including informing the supervisor
Maintain accurate and timely documentation for all front desk related duties
Qualification
Required
Customer focused and professional when greeting patrons and answering the phone
Provide information about services, pricing, events, and merchandise
Ensure patrons check-in appropriately to use the facility, attend a class, participate in a lesson
Ensures a safe and enjoyable experience for all by informing patron's about the facility rules and regulations and ensuring compliance
Process membership, class registrations, lessons, and merchandise purchases using a computerized cash register
Includes computing prices, processing cash or credit payment and providing customer with proper sales receipt and change
Ensure accurate records of sales transactions and/or refunds in accordance with department procedures
Assist gym members as needed
Keeps patron membership and health information confidential
Perform assigned cleaning duties
Receive and process facility and personal service interest forms; may conduct facility tours
Assist lifeguard staff as needed
Know/review all emergency procedures; responds to emergency situations in accordance with policies and procedures
Maintains a safe, neat and well-stocked work area
Identify, report, and address any safety issues in a timely manner, including informing the supervisor
Maintain accurate and timely documentation for all front desk related duties
Benefits
Chautauqua Institution’s Referral Bonus Program is a talent solution to recruit, develop, and retain a diverse workforce that encompasses all the skills and experience necessary to deliver on our goals and objectives.
$500 referral bonus (less taxes) for active employees referring a new candidate who is hired and remains employed for at least 90-days from the first physical date of work.
Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater.
Company
Chautauqua Institution
Chautauqua Institution is a non-profit organization that renders performing arts, lectures, worship, events &recreational activity services.
Founded in 1874
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Gardner, CFRE
Senior Vice President and Chief Advancement Officer
Deborah Sunya Moore
Senior Vice President, Chief Program Officer
Recent News
Buffalo Business First
2025-03-11
2025-02-15
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