Northern · 8 hours ago
Program Manager
United States
Full-time
Remote
Mid, Senior Level
CA$75K/yr - CA$110K/yr
7+ years expNorthern is an integrated digital solutions agency specializing in helping brands navigate digital change. They are seeking a strategic and results-driven Program Manager to lead the operation of one of their largest client programs, overseeing multiple interconnected projects across Customer Experience, Digital Marketing, and Development Project Management.
Management Consulting
Responsibilities
Lead the end-to-end delivery of multiple interconnected projects, ensuring alignment with client goals and organizational priorities
Serve as a trusted expert on the client’s business, industry trends, and Northern’s marketing and technology best practices
Act as the primary client contact, providing high-value solutions and strategic guidance
Consult with and influence clients on project prioritization, ongoing maintenance, and decision-making
Manage project teams, agency resources, and workflows to ensure quality and timely delivery
Develop and maintain program roadmaps, timelines, success metrics, and comprehensive documentation
Identify dependencies, risks, opportunities, and out-of-scope items across multiple workstreams
Facilitate clear communication between clients and delivery teams, offering alternative solutions when needed
Support account management by providing strategic insights, preparing proposals, and contributing to program profitability
Mentor and guide PMO team members and collaborate with Revenue teams to uphold quality standards and priorities
Present program status, risks, and recommendations to leadership and steering committees
Represent Northern at networking events and build strong, long-term client relationships
Qualification
Required
4-year Bachelor's in Communications, Marketing, Technology, or related field
PgMP or PMP certification required
7+ years leading large, complex programs in agency, web, or technology environments
5+ years with enterprise-scale, client-facing programs
Ability to anticipate trends, plan for the future, analyze complex problems, and deliver actionable solutions
Strong focus on outcomes, driving client success and operational efficiency across programs
Proven ability to lead internal teams, guide stakeholders, and influence decision-making with confidence
Skilled at building relationships, consulting with clients, and presenting strategic insights in compelling ways
Proactive in identifying challenges, designing innovative solutions, and implementing them efficiently
Exceptional written and verbal communication, including public speaking, and the ability to align cross-functional teams to deliver high-quality results
Preferred
Additional ecommerce, marketing, or project management certifications are a plus
Benefits
Health, Dental, Vision, LTD - Benefits Plans, HSA
Employee Wellness & EAPs
Fitness Reimbursement and Vet Care Programs
RRSP Matching
Profit Sharing
Flexible work to promote work-life integration
Home office allowance
Referral bonus program, company social events, and more!
Company
Northern
Northern specializes in developing digital solutions for the Retail and Public Service industries.
51-200 employees
Funding
Current Stage
Growth StageRecent News
2024-11-13
Company data provided by crunchbase