IMI · 1 day ago
Inside Sales - Aftermarket
Lake Forest, CA
Full-time
Hybrid
New Grad, Entry Level
$70K/yr - $80K/yrIMI is a global specialist engineering company focused on creating breakthrough solutions in various market sectors. The Inside Sales role involves providing flexible quoting and sales support across the Americas, primarily for the Southeast region, including managing RFQs and coordinating with customers and factory teams.
EnergyInnovation ManagementManufacturingOil and Gas
Responsibilities
Manage parts order entry, revisions, and coordination with feeder factories
Create accurate quotations for parts and related service items
Assist customers in identifying the correct parts, accessories, and compatible options
Provide parts‑related customer service, including availability updates, order status, and basic troubleshooting
Process parts documentation such as order confirmations, shipping requests, and delivery updates
Maintain accurate CRM records for parts inquiries, orders, and customer interactions
Support after‑sales parts service, including issue resolution and documentation requests
Coordinate with factory and operations teams on pricing, lead times, and feasibility for parts
Monitor parts demand trends and assist with forecasting and backlog management
Collaborate with factory personnel to resolve parts discrepancies, shortages, or configuration issues
Qualification
Required
Experience in customer service or entry‑level roles involving parts or technical support
Strong customer‑focused communication skills
Ability to learn quickly, stay organized, and manage multiple parts‑related tasks
Team‑oriented mindset with commitment to skill development
Preferred
Exposure to parts sales, supply chain, or related industries
Experience using CRM tools such as Salesforce
Benefits
Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share
Best-in-class 401K plan with zero vesting and up to 6% contribution matching
14-week maternity leave at full pay (Adoption benefits are equivalent)
4-week paternity leave at full pay (Adoption benefits are equivalent)
Employee Resource Groups that offer community and support, like our Pride Network and Network of Women groups
PTO, encompassing inclusive holidays
Career Development opportunities (IMI’s ‘Catalyst’ Program)
Employer contribution for Health Savings Account, and in many cases free virtual telemedicine, and teletherapy.
Mental Health and wellness programs to support you and your family
Full suite of voluntary benefits to tap into, including but not limited to: Critical illness insurance, hospital indemnity, legal insurance, identity theft protection, and pet insurance or home & auto insurance through our discount advantage platform
Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee
Free financial advisors, webinars, and classes through Charles Schwab
Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price - no opportunity to lose, only to profit or refund your investment 100%
Company
IMI
IMI is a global leader in fluid and motion control, serving markets underpinned by three long-term growth trends – automation, energy efficiency and healthcare demand.
Founded in 1862
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1966-03-09IPO
Leadership Team
Jorge Barcelo
General Counsel (Americas) & Chief Compliance Officer
Recent News
London Evening Standard
2025-11-08
MarketScreener
2025-04-21
Company data provided by crunchbase