Capgemini · 23 hours ago
Business Technology Enterprise Architect - QSR Industry - Commerce & Omni Channel Domain
Dallas, TX
Full-time
Onsite
Senior Level, Lead/Staff
$90K/yr - $200K/yr
12+ years expCapgemini is a global business and technology transformation partner, and they are seeking a Business Technology Enterprise Architect for the QSR Industry. This role is responsible for defining and governing the enterprise architecture to enhance QSR operations and omni-channel commerce, collaborating with various teams to ensure effective technology integration and operational efficiency.
ConsultingInformation TechnologyInsurTechIT ManagementSoftware
Responsibilities
Managing Enterprise Architect (Business Technology Architect) – Design, deliver and manage complete enterprise architecture solutions, including capability-based roadmaps, target-state architectures, reference architectures, and governance. Demonstrate leadership across the architect community and show a passion for technology, business outcomes, and pragmatic execution
Translates business outcomes (uptime, order accuracy, speed of service, brand trust, revenue protection) into reliability and observability architectural requirements
Work as a stream lead at CIO/CTO level for an internal or external client. Lead Capgemini operations relating to market development and/or service delivery excellence
Own enterprise architecture strategy and roadmap for QSR restaurant and digital ecosystems, aligned to business priorities, growth plans, and operational realities (speed of service, reliability, throughput)
Define architecture standards and governance including reference architectures, patterns, principles, and review processes to ensure scalable, secure, and resilient solutions. Proven ability to apply an architectural framework to an enterprise
Establishes service reliability principles (availability, latency, scalability, resiliency) aligned to QSR operational realities such as peak hours, promotions, and regional variability
Act as trusted advisor to CIO/CTO leaders, product owners, and operations executives; translate architecture decisions into business outcomes, risks, and trade-offs
Lead vendor architecture assessments and RFP support including solution evaluation criteria, target-state alignment, and integration/security considerations
Qualification
Required
Bachelor's degree in Computer Science, Engineering, Information Systems, or related field (or equivalent experience)
12+ years in enterprise architecture, solution architecture, or technology leadership, ideally within QSR, retail, hospitality, or consumer-facing operational technology environments
Demonstrated expertise across restaurant and commerce systems (POS, KDS, BOH, ordering, loyalty, payments, delivery integrations)
Experience with QSR Hardware including Kiosk, POS, Printers
Strong knowledge of cloud platforms (Azure/AWS/GCP), integration architectures, APIs, microservices, event-driven patterns, and data architecture
Experience establishing architecture governance, standards, and roadmaps; ability to influence adoption across engineering and product teams
Proven leadership of architecture teams or cross-functional technical initiatives across multiple workstreams
Excellent communication, executive stakeholder management, and ability to connect technology choices to measurable business outcomes
Ability to influence decision makers and drive delivery
Benefits
Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility
Company
Capgemini
Capgemini is a software company that provides consulting, technology, and digital transformation services.
10001+ employees
H1B Sponsorship
Capgemini has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2856)
2024 (3012)
2023 (3424)
2022 (4392)
2021 (3311)
2020 (5871)
Funding
Current Stage
Public CompanyTotal Funding
$4.72B2025-09-18Post Ipo Debt· $4.72B
1999-04-01IPO
Leadership Team
Aiman Ezzat
CEO, Capgemini Group
Anirban Bose
CEO of Americas SBU | Member of the Group Executive Board
Recent News
2026-02-06
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