Eurest USA · 2 days ago
BUSINESS INTELLIGENCE (BI) MANAGER (HYBRID-REDMOND, WA)
Eurest is recognized worldwide for its standards of service and excellence within the foodservice industry. The Business Intelligence (BI) Manager leads the reporting and analytics operations, managing a team of BI Developers to ensure the delivery of high-quality Power BI solutions and dashboards that support operational decision-making.
Food and BeverageFood ProcessingRestaurants
Responsibilities
Translate the Director of IT’s BI strategy into a clear roadmap of dashboards, data models, and enhancements
Lead development and maintenance of Power BI dashboards focused on operational performance, fulfillment times, queue times, and guest behavior
Oversee integration of enterprise data systems (Azure SQL, Snowflake, Microsoft Fabric)
Establish and formalize a consistent BI development lifecycle, including intake, requirements, modeling, design, QA, documentation, deployment, and long-term support
Set and enforce BI guardrails and standards for semantic models, DAX, Power Query M, naming conventions, data validation, version control, workspace structure, and governance
Lead the transition from today’s inconsistent BI development practices to a unified, disciplined framework emphasizing repeatability, quality, and scalability
Implement BI governance: RLS, dataset refresh management, deployment pipelines, version control (GitHub), and structured documentation
Ensure dashboards follow best practices: simplicity, accuracy, performance, and operational relevance
Use Monday.com or similar project management tools to manage timelines, dependencies, and team workload
Validate reporting for accuracy, consistency, and alignment with real operational workflows
Manage, mentor, and scale a growing BI team, including hiring additional analysts and developers
Prioritize and balance scheduled projects vs. fast-turn ad hoc requests
Drive team development in Power BI, modeling, performance optimization, governance, and data quality practices
Conduct technical reviews of dashboards, semantic models, DAX, Power Query, and overall design
Promote a culture of continuous learning, including emerging capabilities in Power BI and Microsoft Fabric
Collaborate with operators, culinary leaders, finance, IT, and program managers to define reporting requirements and business KPIs
Lead cross-functional alignment and standardization of metrics across the Eurest portfolio
Present dashboards, insights, and recommendations to business owners, executives, and clients with clear, actionable storytelling
Communicate technical concepts in simple, accessible language for non-technical stakeholders
Manage request intake, prioritization, and stakeholder expectations for BI initiatives
Oversee Power BI workspaces, shared datasets, semantic models, RLS, and data refresh processes
Support core business rhythms such as weekly operational reviews, leadership updates, and QBRs
Drive cross-system data integration efforts in partnership with IT and analytics engineering
Maintain structured processes for BI support, dashboard enhancements, and issue resolution
Qualification
Required
Bachelor's degree in Data Analytics, Computer Science, Information Systems, or related field
5–7 years of BI or analytics experience, including 2+ years managing people or projects
Advanced Power BI skills: DAX, Power Query M, semantic modeling, and performance tuning
Strong SQL development experience (views, stored procedures, query optimization)
Experience with enterprise data platforms such as Azure SQL, Snowflake, and Microsoft Fabric
Strong understanding of data warehousing, ETL/ELT, and data governance principles
Experience using Monday.com, Jira, Asana, or similar tools for project management
Excellent communication and presentation skills, including translating technical insights for non-technical audiences
Ability to balance roadmap delivery with ad hoc insights and rapid turnaround requests
Preferred
Experience scaling or maturing a BI or analytics team
Experience with Microsoft Fabric tools, including OneLake, Lakehouse, Pipelines, Dataflows Gen2, Notebooks, and Warehouse
Background in food service, hospitality, or retail environments
Benefits
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services
Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)