Alliant University · 1 day ago
Vice President of Enrollment Services
Phoenix, AZ
Full-time
Onsite
Director/Executive
$152K/yr - $162K/yr
8+ years expAlliant University is seeking a Vice President of Enrollment Services to provide executive leadership and strategic direction for the full enrollment lifecycle. This role involves overseeing Admissions, Enrollment Operations, and key pre-enrollment services while ensuring a seamless, student-centered journey and driving institutional growth and innovation.
Continuing EducationEdTechEducationHigher EducationUniversities
Responsibilities
Lead the development and execution of comprehensive enrollment strategies that achieve institutional recruitment, yield, and start-term goals
Use advanced analytics, predictive modeling, and market intelligence to guide decision-making, forecast enrollment outcomes, and optimize resource allocation
Collaborate closely with Marketing on integrated recruitment strategies, ensuring alignment of campaigns, messaging, audience segmentation, digital engagement, and brand positioning
Evaluate demographic, industry, and competitor trends to inform long-term enrollment planning and strategic positioning
Inform and implement institutional dashboards, KPIs, and reporting structures that translate data into actionable insights
Oversee operations across Admissions, Enrollment Services, and initial onboarding, ensuring accuracy, speed, and exceptional service delivery
Lead the management and optimization of the university’s enrollment technology ecosystem, including CRM, SIS, communication platforms, workflow tools, and AI-driven systems
Identify, implement, and operationalize technologies (including AI, automation, and predictive analytics tools) that streamline processes, improve applicant experience, and enhance conversion rates
Ensure strong compliance and system integrity
Drive continuous improvement initiatives to reduce friction in the application and enrollment process, enhancing both efficiency and student satisfaction
Partner with the Marketing team on creative direction, message testing, digital strategy, and campaign performance to ensure enrollment goals are met
Provide Marketing with data-driven insights on funnel performance, audience behavior, and ROI to refine recruitment efforts
Cultivate and achieve a referral budget to supplement marketing-generated inquiries
Work with Deans, Faculty, and Admissions Committees to support consistent and timely admissions decisions
Collaborate with Financial Aid, Registrar, Student Finance, and Student Services to ensure seamless student transitions and cohesive enrollment policies
Represent Enrollment Services in institutional planning, accreditation discussions, and operational alignment initiatives
Lead and develop directors, managers, and staff across enrollment units, cultivating a culture of excellence, collaboration, accountability, and innovation
Establish clear performance standards, KPIs, and data-informed management practices
Invest in ongoing staff development, especially skills related to analytics, technology systems, customer service, and compliance
Ensure all admissions and enrollment practices meet federal, state, accreditation, and university requirements
Maintain strict confidentiality and integrity of applicant and student data
Produce accurate forecasting, performance dashboards, and executive-level reports for senior leadership
Oversee regular audits, quality assurance checks, documentation, and compliance processes
Qualification
Required
Bachelor's degree from an accredited university required
Master's degree preferred
8–10+ years of progressive leadership experience in admissions, enrollment management, or related areas
Minimum of 5 years overseeing senior-level teams and complex enrollment operations
Demonstrated success leading data-driven strategies and enrollment performance improvement
Experience with CRM and student information systems (Slate, Salesforce, Ellucian, etc.)
Strong understanding of enrollment marketing practices, funnel optimization, and digital recruitment trends
Exceptional analytical, operational, and communication skills
Ability to thrive in a fast-paced, service-focused, technology-supported online university environment
Preferred
Experience managing or integrating AI, automation, predictive analytics, or student engagement tools
Background in online, adult, or nontraditional higher education settings
Highly collaborative, mission-driven leadership style with strong ethical standards
Proven track record of leading innovation and enhancing student experience across the enrollment lifecycle
Benefits
Medical/Prescription
Dental
Vision
Health Care & Dependent Care Flexible Spending Accounts
Voluntary Life and AD&D
Voluntary Benefit Plans: Accident, Critical Illness, or Hospital Indemnity Insurance
Legal Plan
Transportation Spending Account
Employee Tuition Waiver
Company
Alliant University
About Alliant University Alliant is a private university accredited by the WASC Senior College and University Commission (WSCUC), offering graduate study in psychology, education, business management, and forensic studies.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.58MKey Investors
Health Resources and Services Administration
2022-07-05Grant· $0.58M
Leadership Team
Andy Vaughn
President and CEO
Amy Kwiatkowski
COO / Sr. VP of Operations
Recent News
2026-01-13
2025-12-10
Company data provided by crunchbase