Texas Department of Family and Protective Services · 10 hours ago
Business Analyst II
Austin, TX
Full-time
Onsite
Entry, Mid Level
$5,098.66/mo - $8,304.83/mo
2+ years expThe Texas Department of Family and Protective Services (DFPS) is seeking a Business Analyst for a full-time position within the IT Department's Application Development team. The BA II will perform complex business analysis work, including gathering and documenting user requirements, facilitating work sessions, and developing user acceptance testing scenarios.
Individual & Family Services
No H1B
Responsibilities
Works with stakeholders to understand their technology needs and issues in performing their day-to-day work
Conducts work sessions with users and project team members to define, elicit, and document requirements or user stories
Performs gap analysis and recommends solutions
Develops Story Maps, use cases, and business process workflows
Develops or helps with documentation to support project or defect management success as needed
Participates in systems analysis to support defect resolution and propose application design solutions
Analyzes production defects and understands urgency based on severity level of defect reported
Analyzes program policies and business practices to provide recommendations and ideas for addressing technology requests, needs, and solutions
Assists user acceptance testing activities including coordination with, training of, and supporting users
Works with developers to interpret and provide clarification on requirements or user stories as needed
Works with test team to interpret and provide clarification on requirements or user stories as needed
Assists with change request documentation as appropriate
Maintains current knowledge of policy, procedure, and legislative updates that can affect needs for new requirements and application functionality
Act as subject-matter-expert for assigned DFPS applications
Participates in release activities and application development implementation activities
Performs business analyst role in a waterfall or agile SDLC framework
Works effectively with team members from other functional areas of ITS
Communicates effectively with stakeholders, team members, managers, and other ITS leadership
Participates in transition of product to operations and maintenance teams by providing knowledge transfer
Participates in and assists with cost estimation of new IT initiatives or Program projects as needed
Performs other duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university. Business analyst or related experience may be substituted for education on a year-for-year basis
At least two (2) years' experience in Business Analysis OR at least four (4) years' experience as a DFPS employee
Experience in a role demonstrating business systems analysis expertise
Knowledge of Business Analysis key concepts, elicitation and collaboration, strategy analysis, solution evaluation, competencies, and techniques
Knowledge of a project lifecycle
Knowledge of Software Development Life Cycle (SDLC) and high-level system design methodologies and techniques (entity/relationship models, data/process flow diagrams); object-oriented programming and programming client/server applications
Exceptional interpersonal, presentation building, meeting facilitation, public-speaking, writing, editing, and proofreading skills
Experience researching, understanding, and summarizing key and/or abstract ideas and when applicable, suggest recommendations from those findings
Strong analytical and critical thinking skills
Knowledge of productivity software including Microsoft Office Suite to include MS Word, Excel, PowerPoint, MS Project, SharePoint, Visio, and/or SQL
Demonstrates excellent organization skills, e.g., defines and organizes tasks, responsibilities, and priorities
Demonstrated experience in expressing technical and business concepts and conclusions orally and in writing
Able to work independently or as a member of a team
Preferred
Scrum Master or Scrum Product Owner certification is a plus but not required
CBAP or similar Business Analyst certification is a plus but not required
Benefits
100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance —at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
Company
Texas Department of Family and Protective Services
Texas Department of Family and Protective Services is in charge of guarding those who are not guarded, such as children and the elderly.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Prarthana Basireddy
Chief Technology Officer
Lisa Subia
Chief Financial Officer
Recent News
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