TR Miller Heating Cooling Plumbing & Electrical · 19 hours ago
HVAC Field Supervisor
Plainfield,IL,US
Full-time
Onsite
Mid, Senior Level
$71K/yr - $84K/yr
3+ years expTR Miller Heating, Cooling, Plumbing, and Electrical is a fast-growing company committed to growth and investing in its people. They are seeking a dedicated HVAC Field Supervisor to transition technical skills into a leadership role, serving as a mentor and technical anchor for field technicians. The role involves providing support, conducting performance reviews, enforcing company standards, and ensuring excellent customer service.
Consumer Goods"Heating Ventilation and Air Conditioning (HVAC)"Industrial Manufacturing
Responsibilities
Serve as the primary technical resource for Field Technicians, providing real-time troubleshooting guidance and over-the-phone support to ensure every job stays on track
Conduct bi-weekly 1-on-1 meetings with Service Technicians to review performance, provide feedback, and foster professional growth
Ensure all company processes and safety standards are followed in the field, maintaining the high quality of work TR Miller is known for
Actively lead and train newer technicians, sharing your advanced diagnostic skills to level up the entire team’s technical proficiency
Report directly to the HVAC Service Manager, providing updates on field performance and identifying areas where the team needs additional resources or training
Model a 'customer-first' attitude in every interaction, ensuring effective communication and 5-star service on every call
Qualification
Required
Minimum 3+ years of proven leadership experience in HVAC residential service
A strong understanding of service metrics (revenue, margins, average ticket, and conversion)
Strong ability to de-escalate high-pressure situations with customers and technicians with empathy and professionalism
Strong ability to inspire and lead a service team with a focus on 'trust and integrity.'
Valid driver's license with clean driving record
Everyone is required to submit a pre-employment background check prior to start date
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Met Law
Pet Insurance
Short-Term and Long-Term Disability
Employee Assistance Program
Up to Two weeks of Paid Time Off yearly
Paid Holidays
401(k) plan with a 4% company match
Tuition Reimbursement
Tool Buyback Program
Company
TR Miller Heating Cooling Plumbing & Electrical
Residential Plumbing and HVAC Service Company proudly serving the Chicagoland Area.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase