Citi · 1 day ago
SVP Payroll Change Management Sr. Lead
Tampa Florida United States
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $180K/yr
5+ years expCiti is a global bank that provides a wide range of financial services. The Payroll Change Management Sr. Lead is responsible for leading payroll change initiatives, ensuring successful adoption of process improvements, and collaborating with stakeholders to enhance payroll system performance.
BankingFinanceFinancial Services
Responsibilities
Lead Payroll Change Initiatives: Drive the end-to-end change management lifecycle for payroll-related projects, including system upgrades, new module implementations, and process enhancements
Business Requirements Documentation: Meticulously document detailed business requirements by engaging with various stakeholders to understand current state processes and desired future state outcomes
Stakeholder Collaboration: Collaborate extensively with key stakeholders across HR, Finance, and Technology departments to ensure alignment, gather input, and manage expectations throughout the change process
Functional Specification Translation: Translate complex business needs and requirements into clear, precise, and actionable functional specifications for development and configuration teams
Process Analysis and Improvement: Analyze existing payroll processes to identify inefficiencies, gaps, and areas for improvement, recommending innovative solutions to enhance operational effectiveness and accuracy
Issue Resolution: Proactively engage with stakeholders to identify, analyze, and resolve issues related to payroll system performance, data accuracy, and process adherence
Guidance and Mentorship: Provide expert guidance and training to Payroll Analysts and Payroll Subject Matter Experts (SMEs) on new payroll processes, system functionalities, and best practices
Testing and Validation: Oversee and participate in the testing and validation of new payroll systems and processes to ensure they meet documented requirements and regulatory compliance
Documentation and Knowledge Transfer: Create and maintain comprehensive documentation, including process flows, user manuals, and training materials
Risk Management: Identify potential risks associated with payroll changes and develop mitigation strategies
Qualification
Required
Bachelor's degree in Business Administration, Finance, Accounting, Human Resources, or a related field
Minimum of 5-10 years of experience in payroll operations, payroll systems, or change management with a significant focus on payroll
Proven track record of successfully leading change initiatives within a complex organizational structure
In-depth knowledge of payroll processes, regulations, and best practices
Experience with various payroll systems (e.g., ADP, Workday, SAP, Oracle)
Exceptional analytical and problem-solving skills
Strong communication (written and verbal) and interpersonal skills, with the ability to effectively engage with all levels of an organization
Advanced ability to document detailed business requirements and functional specifications
Excellent project management and organizational skills
Ability to work independently and as part of a cross-functional team
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-02-04
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