Kohl's · 1 day ago
Service Associate
Plymouth (1470)
Full-time
Onsite
New Grad, Entry Level
$15/hr - $19.45/hrKohl's is a retail company looking for a Service Associate to maintain a safe and clean environment in their store. The role involves performing daily cleaning tasks, supporting operations, and engaging with customers to enhance their shopping experience.
RetailShopping
Responsibilities
Clean all areas of the store (e.g., floors, windows, restrooms, trash receptacles) following Kohl's best practices and standards procedures, guidelines, and methods
Utilize only approved chemicals, supplies, and equipment to ensure a safe and clean environment
Maintain levels of company-approved chemicals and supplies by placing orders to replenish when supplies are low, ensuring supplies are rotated and stored in proper containers in preparation for their use
Complete and maintain required training for chemical, equipment, and maintenance
Routinely complete basic equipment maintenance following company guidelines
Effectively use Kohl's tools and technology to plan, communicate and share information with the store team
Support the operations team to receive and process product, execute stockroom operations and omni channel fulfillment when needed
Engage customers by greeting them and offering assistance with products and services
Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
Accomplishing multiple tasks within established timeframes
Following company policies, procedures, standards and guidelines
Maintaining adherence to company safety policies for the safety of all associates and customers
Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
Other responsibilities as assigned
Qualification
Required
Excellent customer service skills and ability to multi-task with strong attention to detail
Verbal/written communication and interpersonal skills
No retail experience required
Must be 18 years of age or older
Flexible availability, including days, nights, weekends, and holidays
Ability to perform the accountabilities listed in the 'What You'll Do' Section
Ability to satisfactorily complete company training programs
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to wear personal protective equipment
Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc
Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift
Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis
Ability to stand/walk for the duration of a scheduled shift
Ability to visually verify information and locate and inspect merchandise
Ability to comply with health and safety standards
Preferred
Client facing retail or service industry experience
Benefits
WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave)
HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more)
SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners)
INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs)
LIFE EVENTS (Legal and adoption assistance benefits)
Company
Kohl's
Kohl’s is a leading omnichannel retailer with more than 1,100 stores in 49 states.
Founded in 1988
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$360M2025-05-15Post Ipo Debt· $360M
1992-05-19IPO
Leadership Team
Steven Dee
Chief Technology Officer
Jill Timm
Chief Financial Officer
Recent News
Digital Commerce 360
2026-01-07
Home Textiles Today
2025-12-31
2025-12-18
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