Network Runners, Inc. · 13 hours ago
Transition Assistance Administrative Specialist/Data Automation
Nellis AFB, NV
Full-time
Onsite
Entry Level
2+ years expNetwork Runners, Inc. is an Information Technology Solutions Company providing innovative IT solutions and organizational support within the DOD and the Civil sector. They are seeking a Transition Assistance Administrative Specialist/Data Automation to support the United States Air Force at Nellis Air Force Base, focusing on administrative support and customer service for transition assistance programs.
Information Technology
Responsibilities
Performs initial interview and screening of customers to determine their admin and/or Transition needs and goals and provides appropriate referral to other staff members as required
Advises and determines eligibility regarding enrollment in TAP workshops. Schedule customers for appropriate workshops and refers to M&FRC staff when needed
Reception: Assists with customer service. Based upon knowledge of the organization and its programs and operations, answers non-technical requests for information. Refers customers and telephone callers to appropriate staff members for technical information
Promptly and courteously receives, greets and answers questions from customers and telephone calls
Properly screens TAP customers and refers those contacts needing staff attention
Maintains a positive professional image and working relationships with the public, clients, and M&FRC staff members. Schedules appointments for visitors with counselors/staff
Maintains publicity materials & required TAP forms
Clerical: Provides direct clerical, administrative and other support to the Transition Assistance Program IAW -AFI 36 3009
Enrolls eligible military and civilian personnel in M&FRC workshops via AFFIRST
Inputs customers into AFFIRST and updates members data for accountability, ensuring confidentiality is protected
The TAAS/DA will prepare, maintain and distribute official letters/emails and respond to all correspondence within 48 hours
The TAAS/DA will prepare, maintain and update AFFIRST workshops
Initiates and processes necessary paperwork associated with TAP or related services
Assists in the reservation, opening and securing of classrooms, and conference rooms
Provides administrative support in the preparation, delivery, and follow-up with staff POC
Produces accurate, up-to-date reports, meeting agendas, weekly staff meeting minutes and inventories as required
Accurately and properly submits documentation required for various administrative actions within AFFIRST
Completes all provided training as required to access required systems and perform TAP administrative duties
Performs general clerical duties to include mail collection/sorting/distribution, filing, photocopying, collating and securing/stapling documents, etc
Assists with all administrative duties, to include scheduling workshops, completing AFFIRST entries, sending workshop reminders, Vow report, creating calendars etc
Qualification
Required
Minimum of high school diploma
Two years of office work experience in government or commercial setting with excellent customer service skills and attitude
Must be knowledgeable of work processing functions to support office operations and produce a variety of textural documents such as letters, reports, memos and forms
The TAAS/DA shall be knowledgeable and skilled in the following areas: Microsoft Excel, Outlook and Word
AFFIRST and Air Force standards in Office Automation
Ability to communicate in English, both orally and in writing
Benefits
Medical
Dental
Vision
401K
HSA/FSA
LTD/STD
PTO
Federal Holidays
Company
Network Runners, Inc.
Network Runners is an IT company that offers backup and disaster recovery services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Preeti Bhatia
Chief Executive Officer
Company data provided by crunchbase