Customer Service - Shopper & Vendor Support jobs in United States
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La Vaquita Flea Market · 13 hours ago

Customer Service - Shopper & Vendor Support

La Vaquita Flea Market is dedicated to providing a unique cultural experience for families through its diverse vendor offerings. The role of Customer Service - Shopper & Vendor Support involves assisting shoppers and vendors, resolving conflicts, and managing vendor relations.

Retail

Responsibilities

Shopper support and information
Shopper problem-solving and conflict resolution (i.e., lost kids, location of products, parking issues)
Work with security officers to resolve shopper disputes
Manage and qualify vendor leads and waiting list
Manage the onboarding and move-in process
Respond to vendor inquiries
Submit work order requests
Ensure vendors are following policies
Vendor management based on assignment
Vendor rent collection
Vendor problem solving and conflict resolution includes issues with other vendors and shoppers

Qualification

Customer ServiceConflict ResolutionVendor ManagementOnboarding ProcessSpanish

Required

1 year of experience
Ability to commute/relocate to Pendergrass, GA 30567
Spanish language proficiency

Benefits

On-the-job training
Referral program

Company

La Vaquita Flea Market

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La Vaquita Flea Market, formerly known as Pendergrass Flea Market - La Vaquita, has been a premier shopping destination providing commerce opportunities and employment to the residents of Pendergrass and the people of North Georgia since 1992.

Funding

Current Stage
Early Stage

Leadership Team

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Ricardo Rivera II
Chief Operating Officer
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Company data provided by crunchbase