Opmed.ai · 7 hours ago
Senior Implementation Manager
Cambridge, MA
Full-time
Onsite
Senior Level
7+ years expOpmed.ai is hiring a Senior Implementation Manager to lead the deployment of their platform at client sites. The role involves managing the entire implementation lifecycle, ensuring timely and budget-conscious delivery while coordinating with internal and client teams.
ConsultingHealth CareInformation ServicesProfessional Services
Responsibilities
Own the end-to-end implementation lifecycle for each client: kickoff, requirements discovery, workflow design, configuration, testing, training, go-live, and post-launch stabilization
Serve as the primary point of contact for client stakeholders during implementation, building trust and managing expectations
Gather and document client requirements, clinical workflows, data needs, user roles, and operational constraints
Build and maintain detailed project plans with milestones, dependencies, timelines, and resource allocation; track and report on progress
Coordinate across internal teams (Product, Engineering, Integration, Support) to ensure deliverables are met
Work closely with our Integration Engineers to ensure data connectivity milestones are aligned with the broader implementation plan
Manage project budgets and flag risks or scope changes early
Set up and facilitate regular status meetings with clients and internal teams
Develop and refine Opmed's implementation methodology, templates, and playbooks as we scale
Identify patterns across implementations to feed back into product improvements
Qualification
Required
7+ years of experience managing software implementations in healthcare, healthtech, or health IT
Proven track record of delivering complex, multi-stakeholder projects on time and within budget
Strong understanding of clinical workflows and healthcare operations (hospital, surgical center, or clinic settings)
Experience working with EHR systems and understanding of how clinical software fits into a health system's technology stack
Excellent communication skills - able to run executive-level status meetings, translate between technical and clinical teams, and manage difficult conversations
Highly organized with strong project management fundamentals (milestone tracking, risk management, dependency mapping)
Comfortable working directly with client IT, clinical leadership, and operations teams
Preferred
PMP, PgMP, or equivalent project management certification
Experience with implementation tools (Smartsheet, Asana, Jira, MS Project)
Background at a healthtech vendor implementing SaaS platforms
Familiarity with healthcare interoperability standards (HL7, FHIR) — enough to have informed conversations, not necessarily to build integrations
Company
Opmed.ai
Opmed.ai is an innovative provider of cutting-edge technologies and services that offers solutions for hospitals and health care providers.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$15MKey Investors
Grove Ventures,NFX
2024-05-06Series A· $15M
Leadership Team
Mor Brokman
Co-Founder & CEO
Recent News
Grove Ventures
2025-04-21
Med-Tech Innovation
2024-10-30
Company data provided by crunchbase