Cable One/Sparklight Careers · 14 hours ago
Network Operations Technician 1
Bluffton, SC
Full-time
Onsite
New Grad, Entry Level
0+ years expCable One/Sparklight is dedicated to connecting customers and associates to what matters most. In this role, you will be responsible for proactive and reactive network monitoring, acting as the first contact for network operations and resolving issues efficiently.
InternetMobilePublic Relations
Responsibilities
Monitor information on all network sites, analyze various network monitoring tools, and identify deterioration of components in the system
Act as first tier in alert response and incident/problem resolution for the Cable One network to identify customer and infrastructure impacting issues
Perform initial troubleshooting and data gathering to identify and resolve issues in an efficient manner
Ensure proper escalation to technology operations teams and local system technicians
Coordinate communication and sends status email messages to all stakeholders and Cable One departments to inform of customer impacting issues
Maintain a detailed cause and resolutions log of customer and associate-related incidents
Ensure that the handover to next shift is up-to-date and communicated at the end of the shift
Confirm network events and issues are identified and properly escalated to the responsible management levels
Qualification
Required
At least 3 months related experience or training
Must be flexible and able to work alternate shifts as required to support the 24/7 operation
Must be able to work under pressure
Preferred
Experience in a Network Operations environment preferred
Cisco Certified Technician (CCT) preferred
A working knowledge of modems and basic networking preferred
Benefits
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match (match program starts after 1 year of service, up to 5% of eligible compensation)
Group Legal plan with Identity Theft Protection
Tuition reimbursement (up to $5,250 on 1st year)
Up to seventy-five dollars a month towards cable and internet services
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
Company
Cable One/Sparklight Careers
At Cable One and Sparklight, progress doesn’t happen by chance — it’s sparked by people.
1001-5000 employees
H1B Sponsorship
Cable One/Sparklight Careers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (3)
2022 (4)
2021 (1)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$400M2020-05-19Post Ipo Debt· $400M
2015-06-15IPO
Leadership Team
Todd Koetje
CFO
Tony Mokry
Senior Vice President Residential Services
Recent News
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2026-02-07
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2026-01-06
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