Vantage Data Centers · 2 days ago
Technical Writer, NA
Ashburn, Virginia
Full-time
Hybrid
Mid Level
3+ years expVantage Data Centers powers and connects the technology of the world’s well-known hyperscalers and cloud providers. They are seeking a Bilingual Technical Writer responsible for creating, editing, translating, and maintaining high-quality documentation for their operations-focused team, ensuring clarity and consistency in documentation aligned with organizational standards.
Data CenterInformation TechnologyIT InfrastructureTechnical Support
Responsibilities
Create, edit, and maintain a wide range of documentation, including user manuals, technical guides, process documentation, training materials, SharePoint pages, and other operational deliverables
Ensure all content is clear, concise, consistent, and user-focused, with a high standard of quality and style
Ensure documentation is professional, visually appealing, well-formatted, and easy to navigate for end users
Develop documentation in alignment with established templates, documentation standards, and style guides
Translate documentation between English and French, as required
Develop process maps, workflows, system diagrams, and architecture visuals using tools such as Visio
Work independently and efficiently in a fast-paced environment while managing multiple documentation efforts in parallel
Partner closely with program managers, project managers, subject matter experts (SMEs), and other stakeholders to gather requirements and source accurate information
Conduct interviews and working sessions with SMEs to translate complex concepts into clear, usable documentation
Collaborate effectively with stakeholders at various organizational levels
Review and edit documentation to ensure it meets organizational standards for quality and consistency
Implement feedback from stakeholders to improve documentation
Assess documentation usability through UAT to ensure process instructions are clear, actionable, and easily followed by intended users
Contribute to enhancing documentation processes, tools, and content management practices on an ongoing basis
Stay current with industry best practices in technical writing, content design, and documentation governance, and apply them where appropriate
Continuously refine documentation practices and apply new techniques to improve the clarity, usability, and efficiency of process content
Organize, manage, and maintain documentation within centralized repositories
Ensure documentation remains current, accessible, and well-structured for stakeholders
Ensure all content intended for Quebec operations teams is accurately translated into French
Handle additional duties as assigned by management
Qualification
Required
Bachelor's degree in Technical Writing, Communications, Information Technology, a related field or relevant technical experience
Minimum of 3 years of experience in technical writing, preferably in a business operation, program management or a fast-paced operational environment
Demonstrated experience producing and maintaining diverse forms of technical and operational process documentation
Experience working with operational systems such as EQMS, ERP, CMMS platforms, or documenting data center operations, compliance-driven environments, and documentation best practices is considered an asset
Experience supporting operational processes such as change management, incident management, and other business or workflow procedures is considered an asset
Full proficiency in English (spoken and written) is required; French proficiency (spoken and written) is highly desired
Ability to work quickly, independently, and effectively in a dynamic, deadline-driven environment
Strong attention to detail, consistency, and documentation style
Proficiency with documentation and editing tools, including Microsoft Word, Visio, SharePoint, content management systems, and other design tools
Ability to quickly learn and adapt to new software, tools, and systems
Strong organizational, time-management and project management skills, with the ability to manage multiple priorities
Proven ability to collaborate with cross-functional teams and stakeholders at all levels
Benefits
A comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Company
Vantage Data Centers
Vantage Data Centers designs and develops data center campuses to large cloud providers, AI enterprises, and other tech-driven businesses.
1001-5000 employees
H1B Sponsorship
Vantage Data Centers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (4)
2022 (5)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$33.95BKey Investors
Abu Dhabi Investment Authority,GICMitsubishi UFJ Financial Group,Societe GeneraleGIC,MEAG
2026-01-15Debt Financing· $341.02M
2025-09-10Private Equity· $1.6B
2025-06-03Debt Financing· $5.82B
Leadership Team
Sureel Choksi
President and CEO
Corinne Chong
CFO, APAC
Recent News
2026-02-03
Company data provided by crunchbase