Accoya® North America · 2 days ago
IT SUPPORT TECHNICIAN - HYBRID
US-PA-Pittsburgh
Full-time, Contract
Hybrid
Senior Level
5+ years expAccoya® North America is seeking an IT Support Technician to join their operations team. The role involves providing 24/7 on-site support, logging issues, performing installations and decommissions, and managing production changes.
Building Materials
No H1B
Responsibilities
Ensure all hardware/software problems/Infrastructure issues are logged (tickets) and the appropriate staffs are notified
Perform equipment/network/fiber/copper installs and decommissions
Handle production changes and system turnovers
Third shift (11pm - 7am) Tuesday - Saturday
Qualification
Required
5 - 10 years of prior Service desk or Operations support experience
Must be able to work third shift (11pm - 7am)
IT Service Desk or Operations support - 5 - 10 years
Windows 10/11, Active Directory, Ticketing system (Any will be considered) - 5+ years
Installation and decommissioning of equipment/network/routers/servers - 1+ years
Documentation experience - able to provide detailed write up of problem and resolution - 5+ years
Preferred
Bachelor's degree
Company
Accoya® North America
Accoya® wood is produced from sustainably sourced, fast growing wood and manufactured using Accsys’ proprietary patented modification process from surface to core.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase