ISYS Solutions, Inc. · 1 day ago
Enterprise Voice Engineer II
US-HI
Full-time
Onsite
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expI2X Technologies is a reputable technology services company to the Federal Government, seeking an Enterprise Voice Engineer II to support ongoing activities for a customer in Pacific Ford Island, Hawaii. The role involves maintaining a complex IP voice and video communications infrastructure, managing network configurations, and resolving technical issues related to voice and data networks.
AssociationCommunitiesMedical
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Perform engineering tasks to maintain a large, complex and highly resilient IP voice and video communications infrastructure
Manage, configure, troubleshoot and assure service supporting all aspects of a voice, video and data network. Must be organized, document oriented, possess skills in diagramming, and understand WAN principals
Perform system maintenance, support capacity planning activities and complete configuration change actions and documentation efforts
Configure and implement calling search spaces, route plans, route partitions, route lists and device profiles
Analyze and configure Cisco or Juniper routing and switching devices
Support distributed firewall infrastructure
Provide input in the development of technical policy, work instructions and reporting in support of an enterprise IP telephony network
Analyze and resolve complex technical problems utilizing foundational knowledge of SIP signaling and call-flows
Analyze and resolve remote site registration, signaling and media problems
Configure route plans, route lists, device profiles, calling search spaces, and route partitions
Validate change requests and ensure accuracy
Perform fault analysis and configuration of voice subscribers, call handlers and call routing rules
Perform fault analysis and configuration of Cisco and or Juniper routing and switching rules
Qualification
Required
Currently possess DoD 8750 certification at IAT level II, Security+ CE or equivalent to meet requirement
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server
Expertise in SIP internetworking signaling and call flow
Demonstrable experience of advanced fault analysis to isolate and diagnose network problems for routing, switching, security and large scale voice implementations
Currently possess an active Secret security clearance
Requires BS degree and 2-4 years of prior relevant experience or Masters with less than 2 years of prior relevant experience
US Citizenship is required
Active Secret clearance is required
Preferred
Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF)
Experience with Cisco Unified Communications Manager and or Avaya Aura soft switches
Experience with Oracle SBCs and other voice media gateway appliances
Experience supporting distributed firewall infrastructure
Experience creating/supporting IPSec MPLS VPN infrastructure
Experience implementing and supporting BGP routing protocols
Experience designing, configuring and troubleshooting QoS classification, marking and prioritization of network traffic (voice, critical applications, etc.)
Familiarity with IPSec implementation and troubleshooting
Benefits
Competitive compensation program
Comprehensive benefits package
Company
ISYS Solutions, Inc.
ISYS provides “Best in Class” medical case management to the worker’s compensation industry's claims professionals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alysha Loumakis-Calderon, B
President & CEO
Chris Loumakis
Founder & Chairman
Recent News
Washington Technology
2025-03-18
2022-07-04
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