Rakuten · 1 day ago
Payroll Analyst
Rakuten is a leading e-commerce company that offers innovative shopping experiences to over 1 billion members worldwide. The Payroll Analyst is responsible for the accurate and timely processing of payroll, ensuring compliance with federal, state, and local payroll tax regulations while providing exceptional service to employees.
E-CommerceElectronicsFinTechInternetPayments
Responsibilities
Act as a subject matter expert on federal, state, and local payroll tax laws and regulations
Handle escalated issues, tax notices or tax audits for federal, state & local taxes
Investigate, determine root cause of, and resolve incoming tax agency notices timely
Monitor changes in payroll tax legislation and proactively recommend adjustments to payroll processes to maintain compliance
Update state or local payroll tax information within Workday. Provide support with monitoring of active payroll tax accounts
Register state or local payroll tax accounts and help set up online access
Verify payroll tax account online access. Assist with the recovery of payroll tax account information and/or online access
Close inactive payroll tax accounts, as needed
Inform the tax administrator of payroll tax actions that may be needed
Ensure external payroll tax provider meets tax filing and remittance obligations and adheres to contractual SLAs
Process multi-state payrolls for [1500+] employees on a bi-weekly basis, ensuring accuracy and timeliness. Serves as liaison to employees and with third party payroll provider to ensure payroll processing accurately reflects company specific pay policies. Interprets pay policies, (e.g., vacation, LOA, disability, workers compensation, government regulations, withholding exemptions, etc.) and ensure appropriate amounts/deductions are calculated and applied to the various accounts correctly. Audits employees pay records for accuracy. Verifies compliance with federal and state payroll requirements; stays current with changes in the law. Documents payroll processes and procedures. May back up those who perform specialized tasks or activities such as stock option exercises
Prepare and generate various payroll reports for Finance, HR or Accounting teams. May assist with internal or external audits, including workers’ compensation, tax filings and other related documentation
Serve as a primary point of contact for employee payroll inquiries, issues, and requests (e.g., direct deposit, pay stubs, W-2s). Educate employees on payroll policies and procedures. Maintain strict confidentiality of all payroll and employee information
Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Focuses on providing standard professional advice and creating initial reports/analysis for other stakeholders
Qualification
Required
Demonstrated subject matter expertise in payroll tax regulations and labor laws across US federal, state, and local jurisdictions
Proficiency in Microsoft Office Suite, especially Excel (e.g., pivot tables, VLOOKUP)
Excellent analytical, problem-solving, and reconciliation skills
High level of accuracy and attention to detail
Exceptional organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines
Strong communication (written and verbal) and interpersonal skills
Ability to work independently and as part of a team
High degree of integrity and ability to maintain confidentiality
Bachelor's degree in a relevant field. Associate's degree with equivalent experience will be considered
1-3 years of dedicated payroll processing experience including multi-state payroll processing
Preferred
Experience with Workday is highly preferred
Benefits
Discretionary bonus
Health
Vision
Dental insurance
401k matching
PTO
Volunteer Time Off (VTO)
Other employee benefits
Company
Rakuten
Rakuten is a provider of e-commerce, fintech, digital content, and communications products and services.
H1B Sponsorship
Rakuten has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (8)
2022 (19)
2021 (15)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$7.26BKey Investors
Japan Post Holdings
2025-10-17Post Ipo Debt· $544.43M
2024-12-05Post Ipo Debt· $550.22M
2024-04-04Post Ipo Debt· $1.98B
Leadership Team
Recent News
2026-01-09
Company data provided by crunchbase