MiracleFeet · 15 hours ago
Senior Manager, Database Administration and Donor Analytics
United States
Full-time
Remote
Senior Level
$80K/yr - $80K/yr
5+ years expMiracleFeet is a global nonprofit working to eliminate one of the leading causes of physical disability worldwide. The Senior Manager, Database Administration and Donor Analytics is responsible for overseeing the donor database and donor engagement operations, ensuring data integrity, security, and providing strategic data to inform fundraising campaigns.
Health CareNon Profit
No H1B
Responsibilities
Take ownership of the donor databases and online accounts (Raiser’s Edge NXT , Classy, Omatic, etc), including oversight of structure, renewals, data integrity, resolving technical issues, and usage protocols
Record all gifts and update donor information in the Raiser’s Edge (Blackbaud) donor database. Collaborate with Admin and Finance teams on daily gift processing and acknowledgements
Collaborate with Finance team to complete monthly reconciliation and prepare monthly fundraising reports for fundraising and leadership teams
Manage and update core documents for development team including prospect pipeline, top donor reports, and fundraising board committee requested
Identify high-net-worth donors and large gifts for further research and follow-up
Serve as the internal expert and primary decision maker for donor data workflows and gift tracking methodology
On a routine and ad hoc basis, pull detailed reports from the donor database, including donor/gift lists, benchmark data, financial reports, and other data sets
Perform routine maintenance of donor database to ensure the health of data
Monitor and coordinate fundraising tools subscriptions such as Blackbaud, Classy, Double the Donation, etc
Liaise with Marketing team to manage fundraising campaign logistics (including mailing list creation and donor segmentation) and develop solicitation strategies
Coordinate with third party vendors to support completion of campaign collateral materials and mailings
Gather campaign performance data to conduct thorough analysis, identify trends, and make recommendations for future campaigns
Create and coordinate fiscal year solicitation mailing calendar (to include 3+ major mailing campaigns and multiple smaller targeted campaigns)
Analyze donor database to support the creation of tailored communications to different donor segments (recurring donors, age segments, planned giving prospects, etc.)
Process and mail gift receipts, acknowledgments, and other donor communications
Develop and implement strategies for stewardship and retention of donors via recurring gifts, peer to peer fundraising, and other creative giving avenues
Support peer-to-peer fundraising donors, developing creative options and toolkits for a seamless “plug and play” experience
Manage relationships with a profile of donors including recurring donors, peer-to-peer donors, and others
Create and manage HNWI prospect research process
Provide general administrative support for the Head of Strategic Partnerships and liaise with needs between the leadership and other team members
Manage and renew Charity Watchdog ratings and other memberships to include BBB, Great Nonprofits, Candid, Charity Navigator, Guidestar, NC State Employees Combined Campaign, etc
Manage and communicate with vendors and other third parties research new vendors to find creative solutions as needed
Support Annual Report development process (providing fundraising numbers, donor lists, and ideas for donor features) led by Marketing colleagues
Qualification
Required
Bachelor's Degree or equivalent experience
At least 5 years of professional work experience, ideally in a nonprofit setting, or in customer service or business administration roles
At least 3 years experience with Blackbaud Raiser's Edge NXT and advanced Excel skills
High level of proficiency in the Microsoft Office suite, including Excel, Outlook, PowerPoint, and Word. Experience using MailChimp and mail merge is a plus
Able to work well in a team environment, handle multiple assignments, and meet deadlines
This is a full-time, 40 hours per week position
Candidates must be eligible to work in the U.S. MiracleFeet will not sponsor employment visas
Preferred
Familiarity with various technology platforms and comfort learning and managing database, preference for RE/NXT skills
Knowledge of fundamental fundraising principles and practices
Benefits
90% coverage of medical insurance for the employee, with the option to add family members and dental and vision at employee’s expense.
A 401k with 4% match
Three weeks paid time off per year
Short-term and long-term disability and life insurance
Company
MiracleFeet
MiracleFeet is a nonprofit organizations that provides a treatment for children who born with disabilities and clubfoot problems.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Daphne Sorensen
Chief Executive Officer
Chesca Colloredo-Mansfeld
Co-Founder and Board Member
Company data provided by crunchbase