Senior Operations Processor jobs in United States
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U.S. Bank · 5 hours ago

Senior Operations Processor

positionCincinnati, OH
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$22.50/hr - $30/hr
date4+ years exp

U.S. Bank is on a journey to help customers and businesses make better financial decisions. The Senior Operations Processor will perform bond processing activities, ensure accurate processing of treasury bonds, and provide customer service while addressing any issues that arise.

BankingFinancial ServicesInsuranceMortgageWealth Management
badNo H1BnoteSecurity Clearance Requirednote

Responsibilities

Performs bond processing activities for treasury bond customers
Uses established procedures to ensure the accurate and timely processing of treasury bonds
Provides internal and external customer service
Reviews account transactions to assess appropriateness
Research problems or issues that arise and perform corrective processing to resolve issues
Tracks and gathers information for statistical reporting
Suggests processing improvements
Ensures legal requirements for special transactions are satisfied

Qualification

Operations services experienceRegulatory requirementsCustomer service commitmentData interpretation skillsPC skillsTime management skillsVerbal communication skillsWritten communication skills

Required

High school diploma or equivalent
Four to five years or more of operations services related work experience
This role will require Government Agency (baseline) clearance before start date
A PIV card is also required

Preferred

Knowledge of products, services, terminology, procedures and systems related to assigned area, as well as applicable laws and regulatory requirements
Proven commitment to high quality customer service
Ability to work well with external and internal customers
Good time management skills to maximize production and execution of tasks in a fast-paced environment
Good understanding and knowledge of internal policies and procedures within Operations Services and enterprise wide
Physical requirements could include lifting trays of work, pushing carts of work, standing or sitting for extended periods of time, and repetitive motions
Ability to identify, analyze and resolve exceptions through data interpretation
Strong PC skills
Good verbal and written communication skills

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Company

U.S. Bank

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Glassdoor3.6
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At U.S.
dateFounded in 1968
location
Minneapolis, Minnesota, USA
people-size10001+ employees
web-link
http://www.usbank.com

Funding

Current Stage
Public Company
Total Funding
$991M
Key Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO

Leadership Team

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John C Stern
CFO
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C
Chris Lenhart
Executive Vice President & Deputy General Counsel
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