Alerus · 10 hours ago
IT Salesforce Analyst
Hopkins, MN
Full-time
Onsite
New Grad, Entry Level
$27/hr - $34/hrAlerus is a commercial wealth bank and national retirement provider focused on helping clients achieve their financial goals. The IT Salesforce Analyst will support the technology and applications used by Alerus, serving as the first point of contact for Salesforce end users and ensuring system stability, performance, and data integrity.
BankingFinancial ServicesVenture Capital
Responsibilities
Serve as the first point of contact for Salesforce end users, responding to questions and resolving day-to-day issues
Monitor and maintain the Salesforce platform to ensure system stability, performance, and data integrity
Troubleshoot and resolve common Salesforce issues related to permissions, page layouts, reports, and automation
Perform regular data imports, exports, updates, and deduplication using tools such as Data Loader and Data Import Wizard
Analyze user-reported issues, identify root causes, and implement timely fixes or workarounds
Manage user access, profiles, permission sets, and role hierarchy updates
Support release deployments by performing validation testing and post-release issue resolution
Create and maintain basic reports and dashboards to support business needs
Document issues, resolutions, and standard operating procedures to improve support efficiency
Qualification
Required
Bachelor's degree or equivalent combination of education and/or related experience
Serve as the first point of contact for Salesforce end users, responding to questions and resolving day-to-day issues
Monitor and maintain the Salesforce platform to ensure system stability, performance, and data integrity
Troubleshoot and resolve common Salesforce issues related to permissions, page layouts, reports, and automation
Perform regular data imports, exports, updates, and deduplication using tools such as Data Loader and Data Import Wizard
Analyze user-reported issues, identify root causes, and implement timely fixes or workarounds
Manage user access, profiles, permission sets, and role hierarchy updates
Support release deployments by performing validation testing and post-release issue resolution
Create and maintain basic reports and dashboards to support business needs
Document issues, resolutions, and standard operating procedures to improve support efficiency
Flexibility with schedule for backup coverage, system conversions, updates, and maintenance
Ability to adapt easily to change within a fast-paced environment
Ability to travel to any Alerus Financial location to provide training and/or technical support
Preferred
Experience in application management experience preferred
Experience working in the financial services industry preferred
Benefits
Comprehensive benefits package providing a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.
Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.
Learning and development resources for personal and professional career development, and advancement opportunities.
Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.
Support for the communities we live in through paid volunteer time and a company donation match opportunity.
Company
Alerus
Alerus (Nasdaq: ALRS) is a commercial wealth bank and national retirement services provider.
Founded in 1879
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-09-12IPO
Leadership Team
Al Villalon
Executive Vice President, Chief Financial Officer at Alerus (NASDAQ: ALRS)
Kris Compton
Chief Operating Officer
Recent News
2026-01-05
Morningstar.com
2025-12-30
2025-09-02
Company data provided by crunchbase