Prime Lender Solutions, LLC · 4 hours ago
Enterprise Applications Administrator Fully Remote
United States
Full-time
Remote
Mid Level
$75K/yr - $90K/yr
3+ years expPrime Lender Solutions, LLC is a customer-focused financial institution dedicated to helping homeowners access the equity in their homes. The Enterprise Applications Administrator is responsible for managing and configuring the organization's enterprise technology landscape, with a focus on Microsoft 365 administration and support for various business-critical applications.
Financial Services
Responsibilities
Act as the owner of the Microsoft 365 tenant, overseeing licensing strategy, endpoint management through Intune and Autopilot, SharePoint access governance, and related administrative functions
Support employee onboarding by coordinating device acquisition, provisioning hardware, configuring required software access, and participating in onboarding setup sessions as needed
Administer user identities across various systems, including account creation, role assignments, permission management, and access reviews
Monitor application performance and reliability through regular system reviews, proactively addressing data integrity issues and optimization opportunities
Operate and maintain the organization’s service desk using NinjaOne, providing front-line and advanced technical support to end users
Drive IT initiatives from start to finish, such as evaluating new tools, leading system upgrades, implementing new platforms, and retiring or cleaning up legacy solutions
Manage project timelines, dependencies, and deliverables to ensure initiatives are completed on schedule and aligned with business priorities
Collaborate with functional teams to understand operational needs, document workflows, and identify areas where technology can improve efficiency or effectiveness
Partner with stakeholders to define reporting needs and develop dashboards or reports across multiple platforms
Maintain and support system integrations using APIs, webhooks, and automation frameworks to ensure seamless data flow between tools
Work closely with vendors and internal teams to validate that integrations are reliable, secure, and properly documented
Contribute to process automation efforts using tools such as Microsoft Power Automate to reduce manual effort and improve consistency
Produce and maintain clear documentation, including system configuration records, procedural guides, workflow diagrams, and end-user knowledge articles
Deliver training and guidance to employees on enterprise applications, new functionality, and recommended usage practices
Support data governance initiatives and assist in the development of policies related to application usage, access, and data stewardship
Qualification
Required
Minimum 3 years of experience in enterprise application administration, systems management, or related IT roles
Experience in M365 Administration, including endpoint management through Intune/Autopilot
Strong project management experience, including planning, coordination, and execution
Experience administering CRM system
Experience with automation tools such as Microsoft Power Automate
Familiarity with APIs, integrations, and modern system connectivity methods
Strong communication, customer service, and cross-functional collaboration skills
Ability to manage multiple priorities and deliver timely results in a fast-paced environment
Bachelor's degree in a technology-related field or equivalent experience
Company
Prime Lender Solutions, LLC
Prime Lender Solutions a trusted third-party mortgage operations partner, specializing in supporting sales companies offering Home Equity Line of Credit (HELOC) solutions.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase