Verizon · 8 hours ago
Senior Manager - Network Operations
Basking Ridge, NJ
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $209K/yr
6+ years expVerizon is a leading telecommunications company that empowers people by connecting them to what brings them joy. As the Senior Manager of Network Operations, you will lead a high-impact engineering organization dedicated to the operational success of Verizon’s largest MVNO partners, ensuring strategic governance and crisis management.
Communications InfrastructureInternetInternet of ThingsMobileTelecommunications
Responsibilities
Serve as the principal strategic point of contact and direct liaison for C-suite and VP-level executives within Verizon's largest wholesale organizations
Direct and motivate a specialized team of Senior Engineer Specialists, providing the technical coaching and performance management required to meet the sophisticated demands of top-tier partners
Act as the ultimate authority and escalation point for systemic network or provisioning failures
Lead the "War Room" response, bypassing standard recovery protocols when necessary to implement high-impact fixes
Navigate the organizational landscape to orchestrate synergy between Network, IT, and Device teams, ensuring internal resources are prioritized to meet strategic business objectives
Influence the technical roadmap by defining requirements for enhanced network tools and provisioning systems specifically tailored to optimize the high-volume reseller experience
Leverage advanced analytics from tools like MTAS, RTT, and WFM to identify root causes and drive business decisions that minimize financial penalties and churn
Exercise delegated authority to independently reallocate resources and prioritize strategic accounts during regional outages or conflicting project
Qualification
Required
Bachelor's degree or four or more years of work experience
Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
Experience leading and managing cross-functional teams with accountability for major business initiatives
Demonstrated experience in data-driven decision-making and project management under deadline pressure
Preferred
A degree in Computer Science, Information Technology, or Business Administration
Technical proficiency with industry-standard tools: MARS, MTAS, NSP Lite/Delphi, RTT, WFM, WNP, IOP, ECHO, Airwave, DMD, Syniverse, and NeuSta
Experience managing 'Tier 1' channel relationships and navigating complex contract negotiations
Advanced skills in G Suite and data visualization for executive presentations
Benefits
Medical
Dental
Vision
Short and long term disability
Basic life insurance
Supplemental life insurance
AD&D insurance
Identity theft protection
Pet insurance
Group home & auto insurance
Matched 401(k) savings plan
Up to 8 company paid holidays per year
Up to 6 personal days per year
Paid parental leave
Adoption assistance
Tuition assistance
Premium pay such as overtime, shift differential, holiday pay, allowances, etc.
Up to 15 days of vacation per year
Company
Verizon
Verizon is a broadband and telecommunications company that provides information and entertainment services.
10001+ employees
H1B Sponsorship
Verizon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (2)
2022 (6)
2021 (6)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$34.39BKey Investors
Maryland Department of Housing and Community DevelopmentU.S. Department of DefenseConnect Maryland
2025-07-30Post Ipo Debt· $2.29B
2024-06-20Grant· $2M
2024-02-26Post Ipo Debt· $1B
Leadership Team
Daniel Schulman
Chief Executive Officer
Sowmyanarayan Sampath
Chief Executive Officer, Verizon Consumer
Recent News
lightreading
2026-02-06
2026-02-06
Company data provided by crunchbase