AAA · 2 days ago
Fleet Specialist
Campbell, CA
Full-time
Onsite
Mid Level
4+ years expAAA Mountain West Group is a company that values exceptional service and teamwork. They are seeking a Fleet Specialist to provide operational support, training, and assist with fleet-related tasks while ensuring positive relationships with team members and customers.
Business DevelopmentFinanceFinancial ServicesLeisureNon ProfitService IndustryTransportationTravel
Responsibilities
Champions and exhibits the guiding principles and core values of AAA; Builds positive relationships and rapport with Team Members; Provides helpful, empathetic, reliable and timely assistance to both Team Members and Members; Provides real time hands on operational support
Supports Manager and Team Lead in providing consistent communication and messaging; Supports team engagement; Provides new hire and ongoing training and technical guidance; Routinely leverages fleet resources to provide solutions to basic and complex situations; Helps to resolve obstacles that create barriers for Team Members
Provides feedback to Team Lead and/or Manager to assist in process improvement that supports the overall strategy; Identifies and alerts Manager of system, process or Team Member performance concerns; Operates a tow truck and/or battery vehicle to assist members based on business need
Other duties as assigned
Qualification
Required
High School Diploma or GED equivalent
4-6 years experience in fleet operations to include tow or battery assist driver and road service operations
Valid driver's license and acceptable 39 month driving record
Ability to communicate professionally both verbally and in writing
Outstanding customer service skills and ability to effectively transfer these skills to others
Expert knowledge of the AAA Way of towing and battery practices and ability to successfully train others
Demonstrated track record of successful decision making and problem solving
Strong computer skills, including proficiency with the Google Suite
Advanced knowledge of performing the duties of a tow truck driver and battery driver
Benefits
401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
Benefits – Medical, Dental, Vision, wellness program and more!
Paid Holidays
Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
Free AAA Classic Membership
AAA Product Discounts
Tuition Reimbursement Program
Company
AAA
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Adam Primi, SHRM-SCP
Sr. Compensation Partner
Jianna Conway
Partnership Marketing Manager
Recent News
2025-12-29
2025-11-10
vermontbiz.com
2025-11-07
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